City Cruises Norfolk - Now Hiring for Summer Positions

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group's portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group's Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systemsHornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group's global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group's additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.


Come Work With Us & Set Sail on a New Adventure!

City Cruises is seeking talented individuals to join our team in our City Cruises Norfolk - Front of House Operation.

Join us and dive into the exciting world of hospitality on the water!

Positions Available: Servers | Bussers/Server Assistant | Host/Hostess | Bartenders

Are you passionate about providing exceptional dining experiences? Join our front of house team and be part of an casual, elegant and upscale restaurant environment where you can showcase your hospitality skills and attention to detail!

Responsibilities:

• Deliver exceptional, personalized service to guests, ensuring a memorable dining experience.
• Greet and assist guests, answer questions, and provide knowledgeable recommendations about menu and beverages.
• Take, deliver, and coordinate orders accurately and promptly, collaborating with kitchen and bar staff.
• Set up, clear, and maintain clean, organized dining areas according to high standards of presentation and etiquette.
• Anticipate and respond to guest needs proactively and professionally.
• Maintain compliance with all food safety, sanitation, and operational procedures.
• Support team members as needed to ensure smooth, efficient service during all shifts.

Qualifications:

• High school diploma or equivalent; prior experience in hospitality, fine dining, or upscale service is preferred but not required.
• Excellent communication, interpersonal, and teamwork skills.
• Strong attention to detail and ability to work efficiently in a fast-paced environment.
• Positive, professional attitude with a willingness to learn and adapt.
• Knowledge of or willingness to learn proper food and beverage service etiquette.
• Commitment to upholding high standards of cleanliness, safety, and guest satisfaction.

Perks:

• Competitive pay and opportunities for advancement
• Comprehensive training program
• Positive and supportive work environment
• Chance to work with a talented and dedicated team

Apply now and embark on a journey of adventure!

The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.