Home Health Care Coordinator

Intake Coordinator

The Intake Coordinator is responsible for the coordination of client visits, maintenance and upkeep of scheduling records and logbooks, and the accurate and timely communication of scheduling changes between office and field staff.

Qualifications

• Associate's degree or higher
• Two (2) years' experience as Coordinator in home health or another health-related field preferred
• Ability to manage routine office files, logbooks, and field staff schedules
• Good people skills and detailed oriented
• Ability to work independently without constant supervision
• An RN/LPN with home health background is also acceptable
• Home health experience a plus
• Bilingual in English and Spanish
• Fluent in English to be able to communicate effectively with patients/caregivers, hospitals, doctors, etc.
• Ability to multi-task in a fast pace environment

Responsibilities

• Takes and/or assists in taking referrals as needed, in cooperation with a licensed nurse
• Updates logbooks and schedule sheets
• Assists in coordinating services provided to clients
• Controls and monitors schedule changes
• Makes copies of referral sheets for Payroll and Billing Manager
• Checks compliance of visits done (on master schedule) after all notes are matched to charges; immediately brings any scheduling problems to the supervisor's attention
• Calls hospital Social Services department to notify them that an agency client has been admitted to their hospital
• Gives and takes report from the on-call coordinator
• Attends case conferences as requested by his/her supervisor
• Obtains weekly visit count and reports results to the DON
• Assists in relaying messages to field staff, office staff and community liaisons
• Performs other duties as assigned by the Supervisor or Administrator
• Maintains current client roster with necessary information
• Works to develop a positive rapport with all staff members and community resources affiliated with home health care services
• Maintains high visibility and availability while in the office
• Verify insurance eligibility and qualify patients for home health services
• Process patient referrals, verify physician and order information.
• Admissions and Schedule staff Schedule patients in Wellsky EMR
• Obtain required clinical and demographic data from patient and sources.
• Answer phone calls Send documentation to physicians and obtain signature
• Send documentation to physicians and obtain signatures

Benefits

• Monday thru Friday
• Location: In-person
• Hours of operation: 9am-5pm

Functional Abilities

• Able to communicate verbally and in writing to the extent required by the position
• Able to physically perform the duties required by the position