Senior Cloud Platform Engineer

Job Description

Job Description

NetServices (NSI) is an IT services firm with a long-standing reputation for delivering high-quality, cost-effective solutions to drive lasting results. Now operating as a subsidiary of Synergy ECP, NSI continues to stand out in a crowded contracting landscape through its agility, strong customer focus, and commitment to retaining exceptional talent. By taking on challenging IT initiatives, we cultivate our talent and are continually evolving through our partnerships with clients. Our close-knot team of highly cleared engineers, analysts, and program managers represent some of the best talent locally available.

We are looking for a Platform Engineer (Senior) to join our visible technical program driving the Model Based Systems Engineering (MBSE) cloud platform that supports collection, management and analysis of digital engineering information in an architecture that provides seamless digital thread and enables tool interoperability, including data structures suitable for AI applications. This program delivers engineering services for Linux and Windows cloud-based infrastructure as well as sophisticated enterprise computing infrastructure including end-point devices, Cloud services, virtualized applications, and storage systems. Enterprise Computing Engineering services include modern application technology including containerized solutions with orchestrated workflows. Our platform uses a mix of Open Source, Government-off-the-Shelf (GOTS) and Commercial off-the-Shelf (COTS) software and targets cloud-native constructs. The environment offers a secure-by-default configuration, implementing an Infrastructure-as-Code approach, and governance policies. We follow a mostly Agile workflow and adhere to DevSecOps principles. We value fast iteration and a customer-oriented approach while being mindful about security. This is a fast paced, challenging, and career rewarding experience to recruit and develop top talent and solutions on one of the most complex and high-profile programs within the government customer community.

Key Skills: Cloud, AWS, Kubernetes, DevSecOps, Linux, CI/CD

Responsibilities:

• Provide IT technical services and technical expertise in systems, technical infrastructure, tools, modeling, external interfaces, and other technical areas

• Complete complex development, design, implementation, architecture design specification, and maintenance activities

• Deploy and maintain infrastructure in a cloud-based environment

• Manage networking, including ingress/egress for service routing and zero-trust access

• Work with internal engineering resources as well as customer end-users to design and enhance the user interfaces for supported applications, maintaining responsive designs that accommodate challenging technical and functional requirements

• Create and maintain automated unit test cases meeting the required code coverage thresholds

• Support operations functions, including root cause identification, remediation and documentation (e.g., user guides, ‘how to’ guides, infrastructure diagrams)

• Work closely with clients and cross-functional departments on technical issues including software system troubleshooting and maintenance and to communicate project statuses

• Integrate platform components and operators; implement the deployment and monitoring for these following IaC, CaC and DevSecOps principles

• Monitor system performance

• Test new features and services and fix bugs

• Develop mature solutions for monitoring and reporting using tools like Prometheus, Grafana and Splunk

• Develop and maintain automated CI/CD pipelines for DBs, Servers, and applications using DevSecOps tools to include Jenkins, Terraform, Ansible, Foreman, GitLab, Selenium

• Configure IdAM, Active Directory, LDAP resources

• Prepare technical presentations for government and senior leadership

• Work effectively in a group environment

• Work across infrastructure that contains both Linux and Windows

• Communicate effectively with technical and non-technical, management and customer both written and verbally

• Utilize robust troubleshooting skills

• Instill and apply solid engineering rigor, to include configuration management, testing

• Develop/engineer as part of an Agile scrum team

Required Education, Experience, & Skills:

We are actively seeking candidates with a minimum of 10 years' relevant experience. Bachelor’s or master’s degree in a STEM field is required. Specific skills include the following:

• Possess a minimum of Active TS/SCI w/ CI Poly

• At a minimum, meet DoDD 8570 requirements (Security+ CE Certification)

• Expertise working with Continuous Integration/Continuous Deployment (CI/CD), test automation, automated deployments, and / or DevSecOps on iterative development projects

• Solid ability to demonstrate solid engineering rigor

• Experience architecting and developing software/infrastructure for scalable, secure, and distributed systems on Single- or Multi-cloud environments (prefer AWS, but will consider Azure)

• Strong background in Kubernetes and cloud-native security

• Experience working with relational and/or non-relational databases e.g. PostgreSQL, MySQL, MongoDB, Elasticsearch etc.

• Experience architecting or integrating with workflow, case or ticketing, or automation platforms such as ServiceNow or custom-built systems

• Experience designing APIs such as REST or GraphQL and event-driven systems

• Experience integrating complex systems using APIs, message queues, streaming platforms, and ETL pipelines

• Demonstrated experience with system testing and validation

• Expert troubleshooting and solutioning skills

• Experience with Elasticsearch for search and analytics

• Experience developing environment monitoring capabilities

• Experience with Cloud architecture and system design

• Experience developing cross domain capabilities

• Strong documentation skills

• Familiar with Agile Methodologies

• Ability to accurately decompose tasks for Jira stories

• Developing integration interfaces using Python, PowerShell, and Groovy

• Experience and comfort with basic DevOps Tooling (Foreman, Ansible, Terraform, Jenkins, GitLab)

• Familiarity with Containerized Development environments (Rancher, Kubernetes)

• Expertise with automated testing tools (Selenium) and experience developing automated test plans for both security and functional requirements

• Knowledge of IDAM requirements and technologies including Active Directory, SAML, OpenLDAP, OAuth 2.0, and/or OIDC

• Familiarity with customer system security requirements and processes

• Preparation and maintenance of system components

• Experience with API Gateways, catalogs

• Experience with DevOps testing

• Understanding of Active Directory

• Written and verbal communication skills; ability to clearly and succinctly describe complex issues

Preferred Education, Experience, & Skills:

• Experience with Model-Based Systems Engineering (MBSE)

• Experience with Cloud solution optimization

• Experience configuring and instrumenting visualization tools (Grafana, Splunk)

• Experience configuring and instrumenting tools providing end to end visibility, monitoring, and analytics

• Experience with ServiceNow

• Other Cloud experience (Azure, Google, Oracle, IBM)

• Integration of virtualized applications and application streaming or layering techniques

• Assist with leading and overseeing a total system perspective including technical understanding of relationships, dependencies and requirements of cloud services, infrastructure and security domains

• SharePoint admin experience

• IBM Enterprise Lifcycle Management experience

• TeamWork Cloud/Cameo experience

• Tableau experience

Security Clearance requirement:

Must possess active  TS/SCI clearance with CI Polygraph to be considered for this role.

Other Requirements:

U.S. Citizenship

Compensation Spotlight:

For this role, our typical salary range starts at $180,000 and stretches up to $220,000. But here's the deal – we're not about capping your potential. We're committed to snapping up the best and brightest, and we're ready to put our money where our mouth is. So, if you're one of the rare exceptions to the status quo with the education, experience, and that extra something special, we're not afraid to go above and beyond to secure your talent. Because for us, it's not just about a salary. It's about the complete rewards package, the culture, and the opportunity to make a real impact.

Taking Care of the People Who Take Care of The Nation

Compensation: We offer highly competitive compensation that is consistently recognized by our employees as being generous!

Health & Retirement: We offer a comprehensive Health Benefits package and 401K Retirement plan so you can take care of yourself and your family... both now and in the future. Other health-related benefits include People Partners who will help you navigate both personal and professional worlds, as well as strong wellness related resources offered through our healthcare provider.

Education: Individual growth is a priority at NSI/Synergy ECP. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification needed to propel them towards the next level. Not sure what's best for your career plans, we'll help you navigate it all!

Work/Life Balance: A healthy work/life balance is essential for building and executing your work effectively at NSI/Synergy ECP, but it’s also necessary to allow you the room to pursue everything you want to develop in your personal life. We offer a generous Paid Time Off benefit and 10 paid holidays a year. NSI/Synergy ECP also provides flexible work options that work with your schedule and lifestyle. 

Philanthropy: With the help of our amazing employees, NSI/Synergy ECP participates annually in building awareness, volunteering and contributing to dozens of organizations. We believe that giving back creates a sense of purpose, engagement, and fulfillment. Have a cause you are passionate about? We bet you'll find others here that care about it just as much!

NSI/Synergy ECP is committed to providing equal employment opportunities to all qualified individuals. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, sex, national origin, religion, age, disability, or any other status protected by applicable law.