Parts Operations Manager

Summary of Primary Functions This position is responsible for managing the inventory, sale and distribution of John Deere and “all-makes” parts within their branch location, and for meeting and exceeding Company goals and objectives as regards to parts sales and gross profit margins. This is an exempt position and will report to the Director of Parts. Essential Functions and Responsibilities Develop, implement, and manage the annual department business plan within the branch Manage operating and capital budgets to attain or exceed sales, financial and gross profit targets Assist in developing marketing strategy to assist in selling product Train subordinates in sales techniques such as suggestive selling and closing skills Work with Parts Inventory Control Manager to ensure adequate inventory to satisfy internal and external customer needs and expectations. Monitor and manage reporting programs to ensure accuracy and timeliness of information. Attend training and parts meetings as required to stay current on new products and programs. Collaborate with Product Support Manager in setting objectives and ordering plans to support the marketing plan of the dealership. Maintain order cost and carrying charge calculations reflecting current market and economic conditions. Ensure the branch utilizes the surplus return programs to effectively manage inventory and obsolescence. Audit the performance of the department regarding inventory control on a monthly basis. Work with the Product Support Manager to develop, maintain and manage the execution of the Parts Strategic Business Plan for the organization. Monitor individual and overall Parts Department performance relative to parts sales, inventory management and expense control in line with the organization’s objectives. Develop, communicate, and monitor effective Parts Department processes to ensure internal and external customer satisfaction as well as Parts Department efficiencies. Understand and ensure adherence to company and customer data policies. Actively manage inventory cycle counts, investigate and approve required adjustments and make any policy/procedure recommendations in conjunction with the Inventory Control Manager to correct issues. Qualifications Valid driver’s license Industry experience Management experience Education A degree and familiarity with industrial equipment, such as construction or forestry equipment is preferred. Ongoing training provided. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra, statistics, and geometry. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Work Environment While performing the functions of this job, the employee regularly works in a service field setting and is exposed to frequently changing temperatures, wet or humid conditions, noise, vibration, fumes, odors, dust, and close proximity to moving mechanical parts. Physical Demands Ability to work using Personal Protective Equipment, including respirators, welding shields, hard hats, vests, safety glasses, goggles, gloves and etc. Ability to use full range of motion for back, arms, hands, and fingers. Able to use full range of motion for both legs, including climbing, twisting, squatting, and pushing with both legs. Able to use hand tools, fuel hoses, lubrication systems on all equipment. Able to climb onto or down from mobile construction equipment, typically 3-4 feet of climbing, for service and inspection. The employee is frequently required to lift or carry loads greater than 50 lbs but less than 75 lbs. Specific vision abilities required by this job include close, distance and color vision. The employee is regularly required to talk or hear at moderate noise levels. We’re an Equal Employment Opportunity and Affinitive Action Employer Dobbs Equipment is an Equal Employment Opportunity (EEO) and affirmative action employer. We are committed to providing an environment free of discrimination, harassment, and retaliation both for our employees and applicants. We make all employment related decisions on the basis of an individual’s qualifications and job performance. We recruit, hire, promote, train, transfer, and make compensation decisions without regard to race, religion, color, creed, national origin, ancestry or citizenship status, sex, sexual orientation, gender, genetic information, marital status, pregnancy status, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law. Notice to Applicants: We participate in E-Verify in the United States. Drug Free and Alcohol-Free Workplace Notice. Dobbs Equipment is an Equal Opportunity and At-Will Employer. #J-18808-Ljbffr