Systems Administrator II

Systems Administrator II

At Frontline Insurance, we are on a mission to Make Things Better, and our Systems Administrator II plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.

What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We're committed to making a difference and achieving remarkable things together. If you're looking for a role, as a Systems Administrator III where you can make a meaningful impact and grow your career, your next adventure starts here!

Our Systems Administrator II enjoys robust benefits:

• Hybrid work schedule!
• Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
• Financial Security: 401k Retirement Plan with a generous match
• Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.

What you can expect as a Systems Administrator II:

• Assist leadership in delegating, leading and mentoring the Infrastructure staff members whom are responsible for support of system administration and following IT Infrastructure areas at Frontline:
• Active Directory administration
• Windows Server administration
• Cloud administration (AWS, O365)
• Group Policy and AD security group administration
• AWS/Azure cloud administration
• NetApp/VMware
• Manage access administration for infrastructure systems including Active Directory, DNS, VPN, DHCP, Windows, and LINUX.
• Manage on premise VMware/Storage and AWS Cloud environments.
• Manage, maintain a hybrid of network environments that could include various vendors such as Dell/ Fortigate /Juniper/Cisco Meraki and SEIM technologies.
• Assist and verify all Visio and Infrastructure documentation both logical and physical are up to date and accurate as the environment changes.
• Oversee and verify Avaya Phone system environment documentation and OS security patches are up to date.
• Schedule and assist teams to Run Disaster Recovery exercises to verify the integrity of fail-over systems to reduce single points of failures for system environments that impact critical areas of the business.
• Work with overlapping technical teams (DEV, DevOps, QA) to identify potential risks in software, applications and hardware.
• Make recommendations on the controls to mitigate potential risks and improve performance and system efficiencies.
• Serve as a subject matter expert in backup strategies along with disaster recovery best practices. Make recommendations according to business requirements.
• Oversee server admins in Windows OS patch management on a scheduled basis.
• Identify gaps and provide input and for all supported infrastructure services that require business continuity and incident response plans.
• Manage Infrastructure Monitoring solutions and verify appropriate alert notification workflows are in place according to established SLA's. Make necessary recommendation to all monitoring and alerting services.
• Accurately prepares relevant IT-related status reports in a timely manner.
• Work as needed during set maintenance windows and assist network team with system alerts and escalate to appropriate teams.
• This position requires periodic remote work (10% - 20%) and some evenings, weekends and/or Holidays.
• Other daily operations tasks to be assigned.

What we are looking for as a Systems Administrator II:

College Degree preferred and 6-10 years related experience.

Why work for Frontline Insurance?

At Frontline Insurance, we're more than just a workplace – we're a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity. We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.

Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.