Brand Specialist

Job Type


Full-time

Description

Seattle, WA | Mercedes-Benz | Luxury brand | Hospitality | No automotive experience required | Hospitality experience welcome | Sales experience welcome | Pacific Northwest | Veterans encouraged to apply | $40,000 - $120,000+ OTE

IS THIS YOU?

• You're warm, polished, and genuinely gifted at creating memorable guest experiences - people feel cared for and well-served in every interaction with you

• You come from luxury hospitality, high-end retail, technology, financial services, or another consultative guest-facing role - and you're ready to bring that to one of the Pacific Northwest's most recognized Mercedes-Benz stores

• You want to build a real sales career in a city where authentic relationships, genuine product knowledge, and a hospitality-first approach are exactly what Mercedes-Benz buyers are looking for

WHO WE ARE

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

Mercedes-Benz of Seattle serves a sophisticated, discerning guest base in one of the Pacific Northwest's most active luxury automotive markets. Seattle buyers choose their brands and their consultants deliberately - and they return to the people who earn their trust through preparation, honesty, and genuine care. No automotive background required. We hire for character, presence, and a hospitality-first mindset - and train everything else.

WHAT YOU'LL DO

• Welcome guests to Mercedes-Benz of Seattle with genuine warmth and professionalism - creating a first impression that reflects the standard of the brand

• Guide guests through the Mercedes-Benz lineup with growing product knowledge and confidence - connecting engineering, design, and technology to what matters most to each individual buyer

• Listen carefully to understand each guest's needs, lifestyle, and priorities - then present the right vehicle with clarity and genuine enthusiasm

• Conduct engaging vehicle presentations and test drives that bring the Mercedes-Benz experience to life

• Build lasting guest relationships through consistent, thoughtful follow-up and disciplined CRM use

• Collaborate with sales management and finance to guide guests through a seamless, transparent purchase process

• Meet monthly performance targets while maintaining excellent guest satisfaction scores

• Stay current on Mercedes-Benz's full lineup, technology features, and growing EV and PHEV offerings

WHAT WE'RE LOOKING FOR

• No automotive experience required - paid Mercedes-Benz brand and product training provided from day one

• Previous experience in luxury hospitality, high-end retail, technology sales, financial services, or a consultative guest-facing role strongly preferred

• Polished, professional presence - Seattle's Mercedes-Benz buyers expect a Brand Specialist who matches their standard

• Natural communicator who listens well, builds rapport quickly, and follows through with integrity

• Self-motivated with a genuine desire to grow your earnings and your career

• Comfortable with CRM tools and digital communication - or quick to learn them

• Valid driver's license with a clean driving record

Strong candidates have come from luxury hotels, technology, financial services, high-end retail, and beyond. What they share is a track record of earning the trust of sophisticated buyers and delivering results with genuine care.

WHAT WE OFFER

• OTE of $40,000 - $120,000+ annually

• Paid Mercedes-Benz brand and product training - manufacturer-supported and designed to make you a genuine brand expert

• Medical, dental, and vision insurance

• Life insurance and supplemental coverage options

• Paid time off and paid holidays

• Clear career path - strong Brand Specialists grow into senior consultant, finance, and sales management roles at Swickard

• Employee vehicle purchase and service discounts

WHY MERCEDES-BENZ OF SEATTLE

• Seattle's luxury automotive market is one of the most active in the Pacific Northwest - a sophisticated, high-intent buyer base that rewards consultants who lead with genuine expertise and honest guidance

• A market where your background from technology, financial services, or luxury hospitality is a direct advantage - Seattle buyers respond to consultants who understand their world and earn their confidence

• Mercedes-Benz is one of the world's most recognized luxury brands - the brand story opens conversations and the product earns loyalty when it's presented honestly and with real knowledge

• Swickard is one of the fastest-growing dealer groups in the country - ranked Top 5 in North America for reputation in the automotive industry

• Our HEART values - Honor, Engage, Anticipate, Respond, Thank - describe exactly what a great Brand Specialist does in every guest interaction

• Leadership that invests in your development and celebrates consultants who build lasting guest loyalty

If you're polished, people-first, and ready to represent one of the world's most iconic luxury brands in one of the Pacific Northwest's most active markets - we'd like to meet you.

Salary Description


$40k - $120k+ OTE per year