Dispatch Supervisor

Dispatch Supervisor

At Edges, we believe success starts with people. That's why we invest in your growth through learning opportunities, career pathways, and support for your well-being. We're a team built on collaboration, integrity, and a passion for delivering exceptional service to our customers and partners. When you join us, you're not just filling a role, you're shaping the future of our business that values your ideas and celebrates your impact.

Our Sacramento branch is recruiting for a Dispatch Supervisor. This role supports the backbone of our day to day business, overseeing the logistics of delivery of materials to customers throughout the Sacramento area. In this position, you are responsible for verifying drivers have the correct material and are delivering the material to correct locations. In addition, the Dispatch Supervisor also works with sales staff and customers on delivery problem and backing up delivery drivers on routes.

Essential Duties & Responsibilities:

• Ensure trucks are ready for deliveries, loaded and routed.
• Ensure that all safety items, accident packets and proper insurance paperwork is in all vehicles.
• Ensure all delivery vehicles are kept clean and orderly. Vehicles washed a minimum of biweekly.
• Communicates with drivers on cell phone for correct location and any problems that may occur on route.
• Works with all salespeople and customers on deliveries and problems.
• May be responsible for ensuring the yard is stocked and cleaned.
• Update tickets based on manifest changes prior to closing manifests
• Coordinate pickup of RMA's
• Ensure proper maintenance is conducted on all vehicles and maintain files for each vehicle
• Ensure all fuel receipts are sent to San Jose
• Backup Driver as needed.
• Backup for Warehouse Supervisor (only as needed)
• May assist in Receiving and Will Call departments.
• May assist in Wire room as needed, if applicable for the branch
• May keep track of all Wemco's and A-Frames, if applicable for the branch
• May receive morning transfers and handle all transfer issues including transfer mis-shipments, missing transfers, etc.
• May supervise, train, and evaluate driving staff. Coach and correct personnel, including formal disciplinary action, as necessary, in conjunction with the Warehouse Manager.
• Foster strong working relationships with other departments.
• Promote an environment of empowerment, respect, and trust, while holding team members accountable for their actions.
• Other duties as assigned.

Supervisory Responsibilities: Communicate any issues or concerns to Warehouse Manager

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving Identifies and resolve problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Teamwork Contributes to building a positive team spirit.

Attendance/Punctuality Is consistently at work and on time, works with receiving managers to ensure work responsibilities are covered when absent.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience: High School Diploma or equivalent. Minimum Five years of driving and receiving experience.

Skills: Dispatch Assistant should be detailed oriented, have good organizational skills, be a team player, and a good communicator.

Provide a positive and professional attitude to all customer, vendors, and employees.

Computer Skills: To perform this job successfully, an individual should have basic knowledge of Eclipse software and Microsoft Office

Certificates & Licenses: Forklift Certified

Clean DMV record in accordance with company insurance requirements.

Scheduled shift is 4:00am - 1:00pm.