Housing Liaison

Job Description

Job Description

GENERAL PURPOSE
Under the supervision of the Program Director, this at-will direct service position within a program is responsible for increasing access to both private and public rental markets for those moving from homelessness to permanent housing and for managing TPCP owned and/or leased properties (if applicable). The position will build relationships with landlords and create incentives for landlords to relax screening criteria for people experiencing homelessness who have barriers to accessing permanent housing. Incentives include a rapid response to concerns, tenant case-management, rental deposits and short- or long-term rental assistance. The position will be responsible for developing and maintaining tenant-centered housing plans for the individuals/families being served. In programs that have Housing and Urban Development (HUD) funding, the position will also be responsible for ensuring that tenants being referred for these units meet all applicable criteria as established by HUD, and for managing initial and annual recertifications for tenants.

ESSENTIAL DUTIES AND RESPONSIBILITIES – (ILLUSTRATIVE ONLY)
The duties listed below are intended only as illustrations of the various types of work that could be
performed. The omission of specific statements of duties does not exclude them from the position if the
work is similar, related or a logical assignment to this class.

• Provides housing case management services to members, which could include Housing Navigation, Housing Tenancy and Sustaining Services, Deposit Assistance, short- or long-term rental assistance (depending on the funding source), and Day Habilitation services.
• Develops a Client Housing Plan with members who are the recipient of flexible dollars or housing services and supports to prevent or resolve homelessness, addressing needs/barriers.
• Develops outreach materials to establish and maintain relationships with landlords to assist in locating appropriate housing, including tracking properties and landlord information
• Acts as a liaison and mediator for housing issues that may arise between tenant(s) and landlords.
• Performs unit move-in and move-out inspections as needed, prepares and explains rental agreements, share of cost agreements, and sublet agreements ensuring tenants have a clear understanding of the documents being signed.
• Provides property management services for housing units owned and/or leased by TPCP.
• Participates in TPCP Facilities Department’s quarterly inspections of TPCP owned and/or leased units (as applicable).
• Coordinates with TPCP legal counsel and Program Director when/if it becomes necessary to terminate tenancy of a tenant residing in a TPCP owned or leased unit.
• Maintains statistics and provides narrative reports on a monthly basis.
• Assists Behavioral Health Staff with coordination of residential support services to ensure clients maintain permanent housing.
• Coordinates with TPCP Facilities Department and other vendors to ensure that the units are appropriately maintained.
• Drives on agency business using personal vehicle; may be required to transport clients, equipment, protected health information (PHI), and/or confidential personnel or TPCP agency information.

QUALIFICATIONS MINIMUM:
A typical way of obtaining the knowledge, skills and abilities outlined above is by having at least 4
years relevant experience or a Bachelor’s Degree and at least 2 years relevant experience.

LICENSES; CERTIFICATES; SPECIAL REQUIREMENTS

• California driver’s license & current vehicle insurance/registration if driving; and,
• Reliable means of transportation capable of passing vehicle safety inspection if more than five years old excluding all modes of two-wheeled transport inclusive of bicycles, mopeds and motorcycles.
  
  Schedule: Monday - Friday, 8:30 AM - 5:00 PM, On Call rotation as needed.
• Compensation: $24 to $25.47