Associate Field Service Technician

Associate Field Service TechnicianAt ABB, we help industries run leaner and cleaner—and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to: US Talent Acquisition Team LeadABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division's technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives.The work model for the role is: USA, RemoteYour role and responsibilities:Work on-site with customers to identify opportunities for operational improvement and eliminate pain points.Perform field service tasks, including identifying technical issues and conducting certified on-site troubleshooting.Prepare material lists for service activities, ensuring all materials, parts, and equipment meet quality standards and are available.Execute installation and commissioning, maintenance, repairs, extensions, upgrades, retrofits, end-of-life services, and replacements.Build and maintain positive customer relationships to enhance satisfaction.Identify potential new sales opportunities while addressing customer needs and communicate them internally.Proactively detect potential equipment failures and recommend corrective actions.Identify and suggest product and quality improvements.Provide recommendations to management for improving operations and customer service.Follow safety protocols and maintain safe work and environmental practices.Report unsafe practices and incidents promptly.Qualifications for the role:Certificate in Skilled Trades (electrical and electronics certificate preferred) with OSHA 30 certification required.Ability to interact and communicate (written and verbal) information to varying levels within the organization.Ability to use Microsoft Office products.Ability to Project Manage using MS Project or Excel preferred.Advanced ability to stay organized and meet deadlines on administrative duties.Works with a sense of urgency and ownership; until the job is complete!Candidates must already have work authorization that would permit them to work for ABB in the US.What's in it for youWe want you to bring your full self to work—your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $46,900 and $75,040 annually.ABB Benefit Summary for eligible US employeesChoice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.Choice between two dental plan options: Core and Core PlusVision benefitCompany paid life insurance (2X base pay)Company paid AD&D (1X base pay)Voluntary life and AD&D – 100% employee paid up to maximumsShort Term Disability – up to 26 weeks – Company paidLong Term Disability – 60% of pay – Company paid. Ability to "buy-up" to 66 2/3% of pay.Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)Parental Leave – up to 6 weeksEmployee Assistance ProgramHealth Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoptionEmployee discount programRetirement401k Savings Plan with Company ContributionsEmployee Stock Acquisition Plan (ESAP)Time offABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions.Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.Ready to make an impact?