Keyholder

Keyholder Position

Under supervision of the Store Manager, the Keyholder provides secondary support in the operations and activities of the retail store to help ensure maximum revenues and effectiveness.

Retail Operations

• Assists in coordinating the proper processing and separation of incoming donations, outlet merchandise and salvage goods.
• Assists in coordinating used goods processing through the proper application of techniques: sorting, preparing, and pricing items for sale.
• Participates in ensuring production goals are met or exceeded on a consistent basis.
• Assists in ensuring maximum sales performance through proper stock rotation, display, signage, and inventory levels.
• Participates in ensuring that store meets or exceeds sales goals on a consistent basis.
• Assists in ensuring that store is presenting quality customer service in a timely and courteous manner to all shoppers, donors and employees.
• Assists in affective store operations by opening or closing assigned store as scheduled.
• Assists in ensuring that proper attention is given to floor appearance, cleanliness, and shopping environment including but not limited to: floor care, fitting room, cash register and customer service areas, aisles, trash cans, lights, restrooms, glass showcases, window ledges and doors.
• Ensures that doors, odor control, cash registers, vending machines, fire extinguishers, and restrooms are in proper working order.
• Assists in maintaining the appearance of building exterior and parking lot, including but not limited to: windows, doors, sidewalks, parking lot lights, dumpster area, landscape, shopping cart retrieval, store entry, and signage.
• Assists in maintaining a clean and orderly store processing area, good housekeeping and work environment.
• Assists in ensuring machinery is in proper working order.

Asset Protection

• Assists in keeping premises clean and free of safety hazards.
• Assists in ensuring that safety procedures are understood and followed by all staff and store employees.
• Assists in ensuring all asset protection matters are reported, investigated and corrected in a timely manner.
• Assists in ensuring proper operation of store security including, but not limited to: door locks, alarms, office door, bank deposits, refunds, safe, and incident reports.
• Assists in ensuring proper cash handling, enforcement of cash register procedures and submission of required reports.
• Under supervision of the Store Manager, assists in proper adherence by store staff to Goodwill policies & procedures.
• Other related duties as assigned.

This position is a full time, non-exempt position eligible for Medical, Dental, Vision, Life Insurance; 403(b) retirement plan; Paid Holidays, Vacation and Sick Leave. This position is employed by Goodwill Industries of Sacramento Valley and Northern Nevada, Inc.