Director of Customer Service Excellence (Hybrid)
$143k - $205kInitial Therapeutics, Inc.
Initial Therapeutics, Inc. is looking for a Director of Customer Service based in Durham, North Carolina. The role provides executive leadership for the customer service organization, ensuring alignment with corporate objectives and enhancing customer loyalty and satisfaction. The ideal candidate would have over 12 years of relevant experience, with a strong emphasis on leadership and strategic thinking. This position offers a flexible hybrid work schedule, combining in-office and remote work. The expected salary range is $143K–$205K annually, with opportunities for bonuses and a comprehensive benefits package. #J-18808-Ljbffr
$143k - $205k
...technology, and healthcare companies. The Director, Customer Service provides executive-level leadership... ...organization’s commitment to service excellence. These responsibilities summarize the... ...environment with flexibility for hybrid or remote work depending on business...SuggestedFull timeTemporary workWork at officeLocal areaRemote workFlexible hoursShift work- Bioventus in Durham, NC is seeking a Sr. Manager of Customer Service to lead the US surgical business’s customer service operations. This role requires overseeing policies, managing staff, developing service standards, and aligning activities with strategic goals. Ideal...Suggested
$90k - $110k
Piper Companies is seeking a Manager, Customer Service (Call Center) for an award-winning organization... ...-Durham, North Carolina area. This hybrid role requires overseeing daily call center operations, driving performance excellence, and leading teams to deliver high-quality...Suggested$90k - $110k
Piper Companies is seeking a Manager, Customer Service (Call Center) for an award winning organization... ...Service (Call Center) role is a hybrid position requiring regular onsite presence... ...center operations, drive performance excellence, and lead teams focused on delivering a...Suggested- ...and empower connection. About the Role: The Supervisor, Customer Account Services plays a key leadership role in driving day-to-day operations, team performance, and service excellence within a hybrid contact center environment. This position leads, coaches, and...SuggestedFull timeTemporary workWork at officeRelocation
- ...regulatory requirements. Applicants should have a Bachelor’s degree in business, healthcare administration, or a related field, along with 5+ years of relevant experience in support programs. Competitive benefits and a hybrid work model offered. #J-18808-Ljbffr Mercalis
$50k - $70k
...engagement, territory planning, and selling our services. We prioritize building lasting... ...envision how technology can transform our customer's business to drive higher levels of... ...Randstad Digital operates in a hybrid work model in areas where we have offices...Hourly payFull timeWork experience placementLocal areaRemote workFlexible hours$50k
...Copay Program Manager Hybrid role: Onsite in... ...insights, patient support services and healthcare provider... ...500 life sciences customers and has provided access... ...responsible for providing excellent customer service,... ...collaboration with the Director of Client Services...Full timeTemporary workImmediate start$100k - $130k
...disciplined execution, ensuring customer continuity while delivering... ...Product, Engineering, Sales, Services, Support, and Customer... ...Strong understanding of Agile and hybrid SDLC methodologies. Technical... ...complexity into actionable plans. Excellent relationship‑building and...Work at office- Senior Manager of Customer Service (US Surgical) page is loaded## Senior Manager of Customer Service (US Surgical)locations: Durham, NCtime... ...Master skills in SAP ERP or a similar sales tracking system and Excel* Proficient in use of MS Office Products (Word, PowerPoint...
- ...0 associates serve more than 10 million customers a week across 10 southeastern and mid-Atlantic... ...all Front End operations including Service Center, Self-Checkout and Food Lion To-... ...and merchandising techniques preferred Excellent interpersonal, organizational, communication...Local areaFlexible hours
$80k - $95k
The Insurance Office of America is seeking a Senior Account Manager in Durham, North Carolina. This role offers a hybrid working environment, requiring 1-2 days in the Columbia office or fully remote options for applicants located in Eastern and Central Time Zones. In...Remote jobWork at office$50k - $300k
Hybrid role: Onsite in Morrisville/Raleigh, NC or Louisville, KY/Jeffersonville,... ...and business analysis. The PM provides excellent customer service, exceptional program management, in-... ...the SOW and in collaboration with the Director of Client Services. Gather and...Temporary workImmediate start- ...and communication skills. Candidates should have a BA/BS in Accounting or Finance and at least 5 years of relevant experience. This hybrid opportunity requires onsite work three days a week and offers a competitive benefits package. #J-18808-Ljbffr Aspida Holdings Ltd.3 days per week
- ...quality coordination among stakeholders. Candidates should have over 8 years of relevant experience, a strong knowledge of AutoCAD, and excellent communication skills. This role offers a dynamic work environment and the opportunity to work on impactful projects. #J-18808-...
- ..., to oversee two-person delivery teams and ensure exceptional customer experiences. The ideal candidate will have at least 2 years of... ...operations, strong knowledge of transportation processes, and excellent communication skills. The role is critical in fostering teamwork...
$75k - $85k
...Highly prefer the candidate be 2-3 days hybrid at one of our IOA office locations,... ...Coordinate day-to-day administrative and customer service activities, resolving complex issues, and... ...and any issues. ~ Service Excellence: Deliver excellent service, proactively...Remote work- ...technician productivity, improves customer experiences, and drives... ...can address their needs. You excel at leading sales opportunities... ...ServiceTrade is a best-in-class field service management platform that helps... ...get to know each other. #LI-Hybrid ServiceTrade is not...For contractorsWork at officeLocal areaFlexible hours
$250k - $300k
...negotiation skills. Demonstrated excellence in anything (including the yo... ..., and engage new enterprise customers to drive sales. Enterprise... ...~ NYC area preferred (hybrid) – We see significant value in... ...technology development and client service into an art. Many have...Work at officeWorldwide- ...North America, we combine the personalized service model of a local consultant with the... ...Strong client relations skills; including excellent communication skills and service... ...professional development opportunities Hybrid work Charitable contribution match programs...Local areaFlexible hoursNight shift
$28.87 - $57.75 per hour
...ranging from Field Sales, Channel Sales and Customer Success. We will create the next long... ...cycle from prospecting to close Excellent communication (interpersonal and presentation... ...requirements Work Arrangement Hybrid: This role operates in a hybrid capacity...Hourly payWork at officeRemote workRelocation package3 days per week$75k - $100k
...within the insurance and financial services industry. The Call/Contact... ...strong collaboration and customer satisfaction Review and approve... ...process improvement, operational excellence, compliance, client experience, Durham NC, onsite, hybrid, call center, contact center...Contract workRelocation package3 days per week$50k
...Director Client Solutions And Design Valeris is a fully integrated... ...insights, patient support services and healthcare provider engagement... ...more than 500 life sciences customers and has provided access and... .... Passion for providing excellent customer service, strong interpersonal...Full timeTemporary workImmediate start- ...Customer Account Manager (CAM) – Enterprise Location: Hybrid – Durham, NC About this Opportunity: Our client high-growth SaaS organization is seeking... ...multiple high-value opportunities simultaneously. ~ Excellent communication, presentation, negotiation, and...
- Bioventus LLC, based in Durham, NC, is seeking a Sr. Manager of Customer Service to oversee all aspects of customer service policies for its Surgical US business. You will develop and manage service level standards, establish high-quality delivery policies, and lead a...
$1,525 per week
...outstanding talent with exceptional opportunities. Our commitment to excellence and our consultative approach has helped us become a premier... ...insurance. 401k with matching after 6 months. Telehealth services for ease of use when an office visit isn’t feasible. Voluntary...Hourly payFull timeContract workWork at officeShift work- ...and SaaS. You will report directly to the Director of Finance and work closely with external... ...-market accounting platforms; advanced Excel skills. High degree of ownership and process... .... Work environment details: Hybrid - Durham, NC (in-office presence preferred...For contractorsWork at officeRemote workWork visa
$1,525 per week
...outstanding talent with exceptional opportunities. Our commitment to excellence and our consultative approach has helped us become a premier... ...insurance. 401k with matching after 6 months. Telehealth services for ease of use when an office visit isn’t feasible. Voluntary...Hourly payFull timeContract workWork at officeRemote workShift workWeekend work$101.6k - $134.3k
...recurring client issues, and improving service quality through scalable processes and cross... ...based on quality metrics and customer feedback, including service request management... ...accountability, learning, and operational excellence through consistent execution and continuous...Full timeWork at officeRemote work- Safety Specialist You will provide support to the Project Staff and the Concrete Strategies safety team in an effort to execute corporate safety and health standards and procedures in compliance with Federal, State, and Local requirements. In addition to your project...Full timeFor subcontractorWork at officeLocal areaImmediate startFlexible hours
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