Shipping and Receiving Supervisor

Shipping & Receiving Supervisor

The Shipping & Receiving Supervisor oversees shipping, receiving, and material flow operations during the assigned shift. This position coordinates inbound and outbound logistics, dock activities, and inter-departmental movement of materials to ensure efficient, accurate, and consistent execution. The Supervisor leads employees involved in shipping and receiving while ensuring alignment with operational priorities and customer requirements. This role ensures compliance with safety, quality, and company standards, manages personnel activities, and supports effective communication and issue resolution across shifts to maintain continuity of operations.

Essential Functions:

• Implements shipping and receiving strategies to support company objectives related to safety, productivity, quality, customer service, cost, and profitability.
• Oversees preparation of all shipping and receiving documentation and system transactions to ensure accuracy, completeness, and timeliness.
• Manages daily shipping and receiving activities, including loading and unloading trucks, verifying materials and products, and ensuring alignment with ASN and BOM requirements.
• Coordinates dock traffic and ensures all carriers, vendors, and logistics providers adhere to company policies, procedures, and safety standards.
• Maintains accountability for shipping and receiving key performance indicators (KPIs) and provides direction to associates to achieve established targets.
• Reviews customer product documentation, work orders, and shipping and receiving requests to determine materials to be staged, moved, or shipped.
• Partners cross-functionally with production, inventory, maintenance, quality, and operations teams to ensure alignment of material flow, workflow execution, and customer delivery requirements.
• Collaborates with cross-functional stakeholders to address operational issues, improve processes, and support overall site performance and efficiency.
• Coordinates with internal teams and external partners to meet on-time delivery expectations and proactively resolve potential delays.
• Supports continuous improvement initiatives by identifying process gaps and implementing solutions that enhance operational performance and customer satisfaction.
• Provides leadership in staffing, training, employee relations, and performance management to develop and strengthen the shipping and receiving team.
• Ensures effective shift handoff communication to maintain continuity of operations between shifts.
• Communicates operational status, shipment priorities, and unresolved issues to the next shift and leadership, as needed.
• Maintains current knowledge of industry practices, logistics trends, and operational standards through ongoing professional development.
• Performs other duties as assigned.

• Supporting shift startup or end of shift activities depending on assigned schedule
• Managing priorities based on production schedules, carrier availability, and customer requirements
• Communicates and coordinates with other shift supervisors to ensure continuity of operations
• Adjusts staffing and workflow to support fluctuations in daily volume

Education & Experience

• High School Diploma or equivalent required, Bachelor's Degree preferred
• Minimum of 4 years of relevant experience required or training in the field of shipping, receiving, or warehouse operations
• Previous supervisory or team leadership experience within a manufacturing, warehouse, distribution, or production environment preferred

Knowledge, Skills, and Abilities

• Knowledge of organizational policies, standards, and procedures related to manufacturing and warehouse operations
• Understanding of supply chain processes from raw material receipt through finished product shipment
• Ability to manage relationships with carriers, vendors, and service providers
• Knowledge of inventory management practices, including raw materials, WIP, and finished goods
• Familiarity with material handling, logistics coordination, and warehouse operations
• Understanding of day-to-day operations within a manufacturing or distribution environment
• Strong communication, organization, and problem-solving skills
• Bilingual (English/Spanish) communication skills preferred
• Ability to lead teams, drive accountability, and manage performance

Physical Requirements & Work Environment

• Primarily works in a production and/or warehouse environment, with time also spend in an office setting
• Frequent walking and standing required
• Occasional lifting of up to 25 lbs

The expected salary range for this position is $70,304 - $85,000 annually. This role is also eligible for an annual incentive plan and for a full benefits package including medical, dental, and vision insurance; basic term life, AD&D, Short- and Long-term disability; EAP; 401(k) retirement savings plan; PTO and paid holidays.

Two companies, one vision.

Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe.

Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online.

Our ORBIS business believes there is a better way to optimize today's supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability.

Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries.

Come build an exciting, rewarding career with us, where you'll have opportunities to grow.

The possibilities are endless. The power is yours!

Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.