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Front Desk Agent

Peachtree Group

Front Desk AgentThis position is responsible for providing a great first impression, a warm welcome and provide a level of service throughout our guests stay, you are the face of the Hotel and the person who can create a great experience. You will be responsible for securing payment at check in, verifying and adjusting billing, assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.Behaviors: Preferred Team Player: Works well as a member of a group Enthusiastic: Shows intense and eager enjoyment and interestMotivations: Preferred Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Growth Opportunities: Inspired to perform well by the chance to take on more responsibilityExperience: Required 1-2 years: Hotel is looking for someone with a customer or guest service background 1 year: Hotel Front Desk

Vacancy posted 4 hours ago
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