Dual Sales Manager

Sales ManagerWe are hiring a Sales Manager who turns relationships into results. The Sales Manager is responsible to develop and foster group and catering business for the hotel through proactive and reactive sales efforts. This position is designed to provide the highest level of customer satisfaction to external clients and internal partners with the goal of garnering both repeat and referral business from client base. In addition to maintaining existing business, this position will be responsible for finding new business and saturating existing accounts and/or segments. This positions serves as liaison between the customer, the Sales team and the Event Management team.Responsibilities:Deliver exceptional service to both internal teams and external clients, ensuring all communication is timely, clear, and professional.Drive revenue growth by maintaining existing accounts while actively seeking and developing new business opportunities.Manage the full event lifecycle, including pre-event planning, execution, and post-event follow-up, ensuring all details (contracts, room blocks, BEOs, billing, etc.) are accurate and well-coordinated.Collaborate cross-functionally with sales, event management, and operations teams to ensure seamless execution and client satisfaction.Forecast and maximize revenue by analyzing group room blocks, food & beverage needs, and overall business opportunities.Achieve individual sales goals, including activity metrics such as calls, tours, and appointments.Utilize sales systems and strategies (e.g., Delphi, PMS, marketing plans) to manage accounts and support overall business objectives.Maintain strong organization and time management, ensuring accuracy and attention to detail across all responsibilities.Participate in meetings, training, and ongoing development while contributing to a collaborative, team-focused environment.Qualifications:Degree in Hospitality, Business, or related field preferred2+ years of hotel or hospitality sales experienceProven ability to meet or exceed sales goalsExperience with group and/or catering businessStrong communication and relationship-building skillsOrganized with the ability to manage multiple prioritiesFamiliar with sales systems (e.g., Delphi, PMS, or similar)Customer-focused with a service-oriented mindsetSelf-motivated, proactive, and results-drivenAble to work independently and as part of a teamFlexible to attend events, including some evenings/weekendsBenefits:Competitive wagesMedical/Dental/Vision plans insuranceLife insurance with Short Term and Long-Term disability options401k with Company MatchTuition assistanceDiscounted room rates at Concord managed hotelsTraining & development and career advancement opportunitiesWhy Concord? Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist.