TRAVEL & EXPENSE SUPERVISOR

Travel & Expense Supervisor (Corporate)

This position is Hybrid working from our Legacy West Support Center located in Plano Texas.

About Sally Beauty Holdings, Inc.

At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.

About the role

The Travel & Expense Supervisor is responsible for the administration, governance, and continuous improvement of Sally Beauty Holdings' travel, expense, and corporate card programs. This role provides functional oversight of travel policies, expense management systems, corporate card administration, vendor relationships, and reporting processes. The Supervisor partners with internal stakeholders and external vendors to ensure compliance, cost efficiency, and a positive user experience while supporting the company's financial and operational objectives.

Responsibilities

• Travel, Expense & Corporate Card Program Management (50%)
• Develop, maintain, and enforce company travel, expenses, and corporate card policies.
• Manage relationships with travel management companies, expense system providers, and other travel-related vendors.
• Oversee the corporate card program, including:
• New account setup and employee terminations
• Monitoring traveler and purchasing card (P-Card) activity
• Vendor onboarding and administration
• Review of delinquent payments and policy compliance
• Administration of rebate and incentive programs
• Identify opportunities to improve travel and expense processes, controls, and user experience.
• Reporting, Analysis & Compliance (35%)
• Prepare and deliver reporting and analysis to support expense management, budget oversight, and policy compliance.
• Ensure recurring reports are accurate, complete, and distributed timely.
• Provide ad hoc reporting and analysis for senior leadership and business stakeholders.
• Monitor spending trends and recommend actions to improve compliance and cost containment.
• Vendor & Contract Management (10%)
• Support the negotiation and administration of travel-related contracts and supplier agreements.
• Partner with preferred travel vendors to ensure high-quality service while maximizing cost savings and value to the organization.
• Evaluate vendor performance and recommend improvements when appropriate.
• Customer Support & Operational Excellence (5%)
• Provide training and guidance to employees regarding travel, expense, and corporate card policies and procedures.
• Participate in team meetings and support continuous improvement initiatives within Accounts Payable.
• Assist with year-end close activities, internal and external audits, and other special projects as needed.
• Deliver a high level of customer service to employees, leaders, and business partners.

Education

• High school diploma or equivalent required.
• Associate or bachelor's degree in accounting, Finance, Business Administration, or a related field preferred.

Experience

• Minimum of 5 years of experience in finance, accounting, accounts payable, travel and expense management, or a related analytical role.
• Experience administering corporate card and expense management programs preferred.
• Experience working with financial systems and business software applications required.

Technical Skills

• Intermediate proficiency in Microsoft Excel, including reporting and data analysis.
• Proficiency with Microsoft Outlook and web-based business applications.
• Experience with expense management platforms and travel management systems preferred.

Competencies & attributes

• Passionate Learner inquisitive about the business; open to feedback and coaching, applies learning quickly; applies learning to improve processes and procedures, proactively shares learning with colleagues and leaders; realigning and reshaping projects
• Flexible & Agile Adapter responsive and open to change; works well with ambiguity; adapts to new plans or directions; keeps calm under pressure; perseveres to achieve the plan/task; doesn't dwell on the past
• Talent Builder considers how we can create an inclusive culture; encourages input from others; invests time as an informal/formal coach or buddy; works to build a diverse team with the right skills and knowledge; looks for ways to acknowledge, motivate, and value the team
• Effective Communicator articulates in an appropriate and accurate manner; emotionally astute while remaining authentic to own style/self; encourages others to express views and opinions; demonstrates active listening and uses probing questions; is concise and relevant with data/info
• Team Builder references the importance of teamwork and actively demonstrates collaboration and sharing; builds and/or participates in effective teams; values the importance of inclusion and various sources of thought/input; humble when operating within a team
• Customer Focused Partner understands internal and external customer needs; contributes to plans and actions to improve the associate and customer journey/experience; holds self and team accountable for improving the customer experience; is an advocate for the customer
• Strategic Thinker progressive thinking with the ability to bring new ideas to life; works with others to develop progressive and cost-effective strategies; provides suggestions to improve upon continuous improvement and scalability within department; uses a broad range of data sources
• Big Picture Thinker understands own department and how other key departments operate; adopts an inclusive approach; seeks feedback reviews progress, and adapts plans as needed; understands interdependencies with other departments
• Results Driver effective at driving and delivering on plans; holds self and team accountable to high standard of delivery; suggests opportunities for innovation and continuous improvement; focuses on the right priorities and uses resources/time wisely; demonstrates grit and determination
• Problem Solver & Decision Maker able to consume department/operational data to identify business; identifies, gathers, and examines the relevant information; makes recommendations and takes action to solve challenges, considers importance/impact of decisions against relevant factors

Working conditions & physical requirements

This will be a hybrid role required to be onsite at the corporate office on specified days. The work environment generally involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lit, heated, and ventilated.

The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, and occasionally requires carrying, moving and setting up of computers, for example desktops, monitors, printers, and other small hardware in the testing lab.

Benefits

We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in-house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount!