Applications System Administrator

Applications System Administrator

SAIC is seeking an Application Systems Administrator to join our team and play a critical role in managing hybrid cloud and client/server-based systems. This role directly supports the performance, security, and reliability of the program's business systems, ensuring seamless operations and scalability.

As an Application Systems Administrator, you will address server-related issues for COTS applications, collaborate on system build & configuration, and support end users who rely on business systems. Success in this position requires technical expertise in system operations, the applications software development lifecycle, a commitment to continuous improvement, and a collaborative mindset.

ONSITE: 5 Days a week Wash. DC.

Key Responsibilities

• System Administration: Manage, maintain, and optimize client/server-based and hybrid cloud-based and business application systems. Identify and resolve application-related issues while working closely with functional teams and/or vendor support to address system issues and vulnerability response. The following platforms fall under system administration:
• JIRA: Assist in the Jira Service Management platform administration and JIRA backend/process development/improvement.
• SQL Server: SQL Server Administration and database operations.
• SharePoint: Assist in SharePoint Administration activities to include both front and back-end administration.
• User Support & Collaboration: Provide technical support to end users, ensuring they can access and utilize business systems effectively. Work collaboratively with team members, sharing knowledge and guiding peer system administrators.
• Incident Management: Use incident management best practices to address system-level issues quickly and effectively, ensuring minimal disruption to operations.
• Soft Skills: Provide analytical, problem-solving, and troubleshooting skills coupled with excellent communication and collaboration abilities to work effectively with cross-functional teams. Demonstrated ability to handle multiple priorities with attention to detail and high-quality output.

Qualifications

Required

• Bachelor's degree in computer science, Information Technology, or a related discipline.
• 4 years of experience as a system administrator managing either/or hybrid cloud and client/server environments.
• Ability to obtain and maintain a public trust requiring U.S. Citizenship.
• Demonstrated experience with the Jira Service Management platform (back-end development) and incident & problem management practices.
• Demonstrated experience in SQL Server Administration and database operations.
• Demonstrated experience in Microsoft SharePoint Administration.
• Demonstrated experience of the Software Development Lifecycle (SDLC) and related processes.
• Working knowledge of Configuration Management Platforms (e.g., IBM Rational or equivalent).
• Proficiency in scripting for automation (e.g., PowerShell, Perl, or Bash).

Desired:

• Certifications:
• ITIL Foundations
• Atlassian Certified Jira Administrator
• Microsoft Technology Associate (MTA): Database Fundamentals
• Microsoft Certified: Data Analyst Associate
• Microsoft Certified: SharePoint Administrator Associate
• Additional and/or Beneficial Experience:
• Familiarity with, or knowledge of Microsoft Access.
• Familiarity with DevOps tools (e.g., Git, Jenkins, Terraform, or Ansible).
• Familiarity with Infrastructure as Code (IaC) tools, such as Terraform, CloudFormation, etc.
• Familiarity with incident management platforms for reporting, automation, and deployment.
• Familiarity with, or knowledge of Crystal Reports.

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

SAIC accepts applications on an ongoing basis and there is no deadline. SAIC® is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com . For ongoing news, please visit our newsroom.