Patient Coordinator
Community Clinic
Job Description
Job Description
Job Description
Community Clinic is a trusted regional healthcare system dedicated to delivering exceptional, whole-person care in a compassionate, professional, and welcoming environment. As we continue to grow across the region, we remain grounded in one belief: people matter. That includes our patients—and our team. Every employee plays a vital role in living out our promise: We care. You belong.
Job Summary
We are seeking a front desk Patient Coordinator for our Primary & Specialty Clinic - Holly St. Must be bilingual (Spanish/English). Must have strong computer skills, excellent communication, organizational ability, and be comfortable in a fast-paced environment. Some experience working in a healthcare setting strongly preferred. The schedule for this position will be Monday - Thursday 7:30 - 5:00 PM, Friday 7:30 am - 12:30 pm occasional evening and Saturday hours.
Responsibilities
- Provides exceptional customer service during all aspects of a patient visit to Community Clinic.
- Ensures patient information is entered into the electronic medical record (EMR) accurately and updated regularly for all patients.
- Ensures patient payments are collected, posted correctly to accounts and collections are balanced daily.
- Coordinates with Patient Financial Services on required patient information in the EMR, payments and insurance inquiries.
- Schedules patient appointments appropriately, based on patient needs, provider requests and approved scheduling guidelines.
- Maintains a clean and orderly work environment to ensure the professional appearance of the Clinic at all times.
- Keeps management team informed of all activities and on goings in the medical clinic.
- Adheres to applicable regulatory guidelines and laws, including but not limited to HIPAA/HITECH, HRSA, NCQA PCMH and OSHA.
Skills
- Ability to perform cash, check and credit card payment transactions with accuracy.
- Bilingual Spanish/English preferred
- Ability to work and function independently and within a team.
- Strong interpersonal skills and the ability to work effectively with people of all backgrounds.
- Knowledge of computer software such as Microsoft Office Software.
- Able to perform proficiently on current practice management system and/or electronic medical records.
Required Qualifications
- High school diploma or equivalent required.
- Bilingual Spanish/English is required.
- 6 months Customer service experience is required.
Why Work at Community Clinic?
- Be a part of a mission-driven organization committed to providing access to health-care to everyone in your community!
- Excellent Benefits Package including:
- Health, Vision, Dental and Life Insurance
- 403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)
- Paid Time Off and Holidays
- Employee Discounts for Care
40 - Hours
$17 - $19 per hour
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