Assistant Store Manager

Job Description

Job Description

At Curaleaf, we're redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets.

Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you'll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.

Retail Assistant Store Manager 

Job Type: Full Time, Exempt (Bonus Eligible)
Location: 814 E Main St, Stamford, CT 06902

The candidate must have open availability on weekdays, evenings, weekends, holidays, and occasional overnights.

Who You Are:

As an Assistant Store Manager, you will assist the Store Manager in helping develop, lead, and motivate a team to deliver an exceptional customer experience that supports building brand loyalty and achieving financial targets. You will operate as the Manager on Duty as assigned by Store Management as well as representing Curaleaf as a brand ambassador by providing top-notch customer service and educating guests on our products.

What You'll Do:

• Proactively communicate with Store Manager, District Manager and Cross-functional Partners to maximize revenue opportunities.
• Model the way and leads selling behaviors, aligned with our brand culture, to support building loyal customer relationships and delivering on key financial targets.
• Monitor and analyze the customer service provided by team members, offer feedback and coaching.
• Model and share customer service best practices with all team members to deliver a distinctive and delightful guest experience, including interpersonal habits and Curaleaf service traits.
• Supervise the operation of the store and team members, opening/closing/changing shifts, task delegation, and scheduling team members
• Supervise the control of the store money including register counts, withdraws from the bank, armored car pickups, safe deposits, change orders, and oversee all aspects of bookkeeping including ledger, invoices, cash reports, and time records.
• Learn to analyze inventory trends and supervise inventory management, including ordering items, keeping stock, and leveraging company resources to avoid outs and overstock. 
• Maintain knowledge of all computer and technology systems and software (e.g. registers, LeafLogix, etc.).
• Comply with all company policies and procedures; maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned, including assisting team members as needed.
• Willing to travel to other locations for training and/or coverage 
• Travel Requirements: 10% - 25%
• Perform other duties as assigned.

What You'll Bring:

• Minimum of 1 year of experience in retail and/or customer service experience in a high-paced selling environment.
• You have a minimum of 2 years of retail supervisory experience.
• You possess strong sense of business acumen and an understanding of how to measure success through the achievement of financial targets and other key performance indicators.
• You can drive performance through sales metrics and key performance indicators (KPIs) such as sales, average transaction value (ATV), units per transaction (UPT), or conversion.
• You are fluent in reading, writing, and speaking English.
• You are experienced in coaching, training, and developing frontline employees to achieve sales and customer service goals.
• You have the ability to handle customer escalations and resolving complex customer issues in a fast-paced environment.
• You have the willingness to work a flexible schedule including extended days, evenings, and weekend hours.
• You can adapt quickly in a fast-paced, evolving retail environment and effectively manage competing priorities.
• You have previous experience working in a heavily regulated industry.
• You possess strong leadership skills, ability to build and manage teams.
• You have strong experience and attention to detail in cash handling and POS operations.
• Experience overseeing inventory controls, audits, and operational compliance processes.
• You've demonstrated a desire for continued learning and the ability to effectively share information with broad audiences.
• You can work independently and take initiative/be empowered to run the business in the absence of the Store Manager.

Even Better If:

• You have previous experience in the cannabis industry.

 

Physical Requirements: 

While performing the duties of this Job, the employee is regularly required to stand, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and finger to feel, reach with hands and arms, and lift up to 25 pounds. The employee is occasionally required to climb, balance, and lift up to 50 pounds. This position requires close vision (clear vision at 20 inches or less).

Work Environment: 

This job operates in a professional retail environment. This role routinely uses standard office equipment such as computers, POS systems, phones, photocopiers, and filing cabinets. This position has allergen warnings including potential exposure to dust, pollen, and plant pathogens and requires the ability to work in confined spaces, have a high stress tolerance, adaptability, and be flexible to work in an ever-changing environment. 

 

Curaleaf Pay Transparency

$55,000—$61,000 USD

What We Offer:

• Career Growth Opportunities
• Competitive Pay and Benefits
• Generous PTO and Parental Leave
• 401(K) Retirement Plan
• Life/ Disability Insurance
• Community Involvement
• Referral Bonuses and Product Discounts

Benefits vary by state, role type, and eligibility.

Follow us on Social Media: 
Instagram: @curaleaf.usa
Twitter: @Curaleaf_Inc
LinkedIn: Curaleaf LinkedIn

Curaleaf Holdings, Inc. (TSX: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant. As a high-growth cannabis company known for quality, expertise and reliability, the Company, and its brands, including Curaleaf, Select, Grassroots, Find, and Anthem provide industry-leading service, product selection and accessibility across the medical and adult-use markets. Curaleaf International is powered by a strong presence in all stages of the supply chain. Its unique distribution network throughout Europe, Canada and Australasia brings together pioneering science and research with cutting-edge cultivation, extraction and production. Home | Curaleaf | Cannabis with Confidence

Our Vision: To be the world's leading cannabis company by consistently delivering superior products and services and driving the global acceptance of cannabis. 

Our Values:

• Lead and Inspire.
• Commit to Win.
• ONE Curaleaf.
• Driven to Deliver Excellence.

Curaleaf is an equal opportunity employer. Curaleaf recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Individuals adversely impacted by the war on drugs are encouraged to apply.

Current Curaleaf employees should apply for open positions through our Internal Job Board, which can be accessed via the link on The Leaf. 

***Please note that U.S. immigration rules and regulations are governed by federal law; not state law. Although Curaleaf operates in states that have legalized and decriminalized marijuana, it is still considered a controlled substance under federal regulations and thus illegal under federal law. For this reason, unless and until federal law changes, Curaleaf is prohibited from offering sponsorship for any non-immigrant or immigrant visas. 

***Please also note that while candidates who are Lawful Permanent Residents (such as those with Green Cards) are eligible for employment with, and are hired by Curaleaf, working for a company engaged in a business that grows and sells a product that is illegal under federal law might compromise the candidate's immigration status. Before a Lawful Permanent Resident accepts an offer of employment, Curaleaf recommends that the candidate seek the advice of an immigration lawyer.