Information Technology Specialist

Information Technology Specialist Location: Department of Information Technology Services Salary: $62,849-$95,067 (Range 23) Effective: July 2026 Term of Employment: Full-time, twelve‑month position. Essential Functions Ability to professionally relate to and collaborate with co‑workers, students, and community members Ability to understand and maintain confidentiality Ability to use technology effectively to complete tasks Ability to report to work daily and on time Ability to organize, supervise, coordinate, and establish priorities of tasks to be completed Ability to work independently in the absence of detailed instructions and to follow complex oral and/or written instructions Ability to communicate courteously and tactfully with staff, students, parents, and the community in a timely manner Ability to train others Possess excellent time‑management skills and the ability to take initiative and make decisions within assigned responsibility in a challenging, fast‑paced professional environment and be flexible in work responsibilities and hours Possess knowledge of the programs, policies, and procedures of the St. Mary's County Public School System Possess knowledge of computer networks, systems administration, systems design, infrastructure cabling, fiber optic cabling, and network troubleshooting Duties and Responsibilities Provides coordination and inspection of new installations of technology systems to ensure functionality within parameters established by the SMCPS Documents technical processes and organizational guidelines for the Department of Information Technology Develops system specification analysis and cost estimates for the deployment, alteration, repair, and maintenance of new and existing SMCPS technology infrastructure and equipment Maintains availability of critical systems Assists with the IT ServiceDesk Acts as a Subject Matter Expert (SME) in assigned areas Manages the life cycle of their assigned SME issues Works with manufacturer and/or vendor representatives on design and support projects Works with vendors to determine system selections based on price, technical functionality, and support Meets with and prepares reports for all levels of management within and outside of the organization Presents to stakeholder groups relative to technology planning, needs/goals of technology, project status, and program overviews Performs other related and non‑related job duties as assigned Qualifications Required: High school degree or GED Associate's degree in information technology (or a related field as determined by SMCPS) OR three (3) years of directly related experience working independently in a computer support role Demonstrated in-depth knowledge of computer networks, systems administration, systems design, infrastructure cabling, fiber optic cabling, and network troubleshooting Meet two (2) of the following: Current industry‑recognized certification in subject matter Current Windows Enterprise Desktop Support Technician Certification Current Apple Certified Mac Technician Current CompTIA A+ Current CompTIA Network+ Current CompTIA Security+ #J-18808-Ljbffr