Pharmacy Technician

Pharmacy TechnicianThe Pharmacy Technician works directly with patients to provide a best-in-class pharmacy experience while supporting the pharmacy team under the supervision of a licensed pharmacist. This role performs a variety of technical and administrative duties in compliance with local, state, and federal regulations to ensure safe, accurate, and timely medication services.• Deliver excellent customer service and ensure patients are assisted in a timely, professional manner• Answer phones promptly, assist within scope, and refer clinical questions to the pharmacist• Assist pharmacists with preparation, filling, and dispensing of medications• Ensure accuracy in medication dispensing using proper procedures and safety standards• Maintain appropriate inventory levels and follow safe medication stocking practices• Communicate updates on medication availability, shortages, and pricing to pharmacy staff• Adjust priorities based on workload and pharmacist direction• Process insurance claims, adjudication, and pre-authorizations in a timely manner• Support 340B program requirements, inventory management, and point-of-sale (POS) systems• Maintain confidentiality and ensure HIPAA compliance at all times• Communicate issues that may impact patient flow or pharmacy operations• Support community initiatives and promote Premier’s mission and values• Participate in Quality Improvement / Quality Assurance (QI/QA) activities• Perform other duties as assigned• General knowledge of medications, drug classifications, and prescription interpretation• Basic understanding of medical terminology and documentation• Ability to perform basic mathematical calculations accurately• Strong organizational skills and attention to detail• Professional demeanor with a positive attitude and strong work ethic• Excellent customer service skills with empathy and compassion• Strong verbal and written communication skills• High ethical standards and commitment to confidentiality• Alignment with Premier Community HealthCare Group’s mission and values• Registered Pharmacy Technician with the Florida Board of Pharmacy• High School Diploma or GED required• One (1) to two (2) years of pharmacy technician experience required• Pharmacy Technician Certification Board (PTCB) or ExCPT certification strongly preferred• Basic understanding of the 340B Federal Program preferred• Ability to obtain and maintain Epic certification and annual compliance training• Ability to lift 20 lbs. regularly and 30–50 lbs. occasionally• Ability to sit for extended periods• Direct exposure to computer screens• Possible exposure to contagious or infectious diseases• Ability to travel between Premier sites as needed