Operations Lead

Operations Lead

Team Members to provide exceptional service in our cafes and retail markets! The Veterans Canteen Service (VCS), located at the Aspinwall, PA VA Medical Center, is seeking an Operations Lead who enjoys working in a fast-paced environment and is committed to serving America's heroes.

Major Duties:

• Safeguards and manages cash, including petty cash and withdrawals, ensuring secure handling and accurate record-keeping.
• Monitors and verifies cash deposits and withdrawals, reviews sales records, and conducts regular account checks. Reports discrepancies, including missing cash or items, promptly and accurately.
• Maintains precise inventory records to ensure efficient operations and cost control.
• Oversee store opening and closing procedures, including signage, cash registers, and ensuring a secure and organized environment.
• Maintains a visually appealing facility by overseeing cleanliness and organization while strategically arranging merchandise displays.
• Provides comprehensive staff training, conducts performance evaluations, and assigns specific tasks to ensure efficiency.
• Performs other duties as assigned.

VCS offers competitive benefits, including:

• Child Care Subsidy Program
• Public Transportation Benefits (Bus Pass)
• Annual Cost of Living Pay Increases
• Major Medical, Dental, Vision Insurance & Life Insurance
• Vacation & Sick Leave to include 11 (paid) Federal Holidays
• Company Contribution to Retirement Savings Plan

Requirements for Consideration:

• A current, valid REAL ID is required to work at Veterans Canteen Service.
• ServSafe Manager certification is required or must be obtained within 90 days of hire Must have a minimum of one year of direct supervisory experience in food service or retail.
• Strong hands-on leadership skills with a focus on service and hospitality are essential.
• A minimum of 3 years of customer service experience is required.
• Proficiency in Microsoft applications (Word, Excel) and experience with Point-of-Sale systems are required.
• Candidates must also possess exceptional verbal and written communication skills.