Manager, Systems Engineering

Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Location: This role is onsite in Herndon, Virginia, five days per week.

The Experience

• Salesforce's Build and Automation team is part of our infrastructure engineering organization. We coordinate and secure build activities in restricted environments.
• As a Manager, Systems Engineering, you serve as the key liaison between build engineers and the commercial service teams that own and operate services. You help drive compliance, automation, and operational excellence in classified environments.

What You'll Actually Be Doing

• Coordinate build activities in restricted regions and act as the liaison between build engineers and the commercial service teams that operate each service.
• Partner with technical staff to resolve complex issues, lead Root Cause Analyses (RCAs), and hand findings to the Global Solutions team.
• Automate detection and resolution of recurring build issues, and identify new ways to improve processes in the restricted environment.
• Ensure all work aligns with internal compliance policies, and prepare or support technical proposals for new work opportunities.

You're Our Person If...

• You hold an active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance with polygraph.
• You have 2+ years of experience managing a team of developers or engineers in a restricted environment.
• You have systems engineering experience in enterprise-scale internet service engineering or a related support role.

Even Better If...

• You have a Bachelor of Science (BS) or higher degree in Computer Science, plus relevant job-related experience.
• You have expertise in Kubernetes-based deployments and development.
• You have hands-on experience configuring and running Amazon Web Services (AWS) using the Command Line Interface (CLI) and Software Development Kits (SDKs).
• You have experience with distributed systems at scale in Intelligence Community (IC) or Department of Defense (DOD) environments.

This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $148,500 - $223,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.