Production Support Architect - Remote Delivery Lead
The Western Union Company
Western Union in Denver, CO seeks a Production Support Architect to drive IT service management initiatives across applications and infrastructure. You will coordinate L2 support, track SLAs, and assist with incident resolution, root cause analysis, and cross-functional communications. Responsibilities include supporting vendor relationships, contributing to KPI/OKR tracking, and helping with contract renewals and payments. Travel up to 5% domestically; telecommuting up to 2 days/week. #J-18808-Ljbffr
Vacancy posted 3 days ago
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