Medical Assistant, Certified - Urology, Horizon West

About Orlando Health Medical Group Orlando Health Medical Group is a comprehensive physician group serving patients from across the southeastern United States. With more than 200 practices and 1,200 physicians, the group represents over 55 specialties, including cardiology, vascular medicine, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant, and critical care. The group also offers more than 30 pediatric subspecialties, women’s health, primary care, and the largest hospitalist program in Florida. Position Summary The Certified Medical Assistant performs patient care in an ambulatory setting under the direction of a physician and the supervision of a lead nurse. Responsibilities Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues. Embrace and participate in quality initiatives, goal attainment, and clinical outcome process improvement activities. Support and demonstrate effective, professional communication with patients and family members. Work collaboratively with administrative and operations staff. Gather patient data through interview and observation. Assist patients and families with preparation for examination. Assist the physician during examination and procedures. Demonstrate competency in specific tasks and skills as defined by the practice. Provide routine treatments and administer approved medication types. Document patient data, treatments, procedures, and patient education according to Orlando Health and departmental policies. Act as a liaison on behalf of the patient to schedule and provide scheduling information for specialty testing or physician consultation. Process incoming and outgoing calls professionally and independently using sound clinical judgment. Adhere to and assure compliance with Orlando Health and departmental policies, procedures, value statements, and Commitment to Excellence standards. Consistently demonstrate personal and patient safety practices and adherence to infection‑control standards outlined in Orlando Health policies. Maintain reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards. Maintain compliance with all Orlando Health policies and procedures. Other Related Functions Demonstrate the knowledge and skills necessary to provide care and assess data appropriate to the age‑specific needs of patients in the assigned department or unit. Demonstrate awareness of medical/legal issues, patient rights, and compliance with regulatory and accrediting agency standards. Practice efficient use of supplies. Assist the business office as needed with reception, scheduling, and discharge of patients. Qualifications Education/Training High school graduate or equivalent. Successful completion of Medical Assistant training from an approved technical school, or five years of verifiable applicable work experience in a patient care setting. Licensure/Certification Maintain current BLS Healthcare Provider Certification. Maintain current certification by one of the following agencies: Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) Registered Medical Assistant (RMA) by American Medical Technologists (AMT) Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA) National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) Experience None required. Benefits Medical, Dental, Vision 403(b) Retirement Savings Plan Health Savings Account (HSA) Flexible Spending Account (FSA) Paid Time Off (up to 5 weeks to start) Life Insurance Extended Leave Plan (ELP) Family Care (childcare, elder care, pet care) Paid Parental Leave Pet Insurance Car Insurance Educational Benefits including tuition reimbursement and monthly payments to help pay down graduate school debt #J-18808-Ljbffr Orlando Health