Legal Intake Specialist

Benefits Employer pays 90% of insurance premiums 401(k) Competitive salary Dental insurance Health insurance Paid time off Vision insurance Gamez Law Firm, a successful personal injury law firm has an opportunity for a Bilingual Intake Specialist. We are looking for a highly detailed oriented and organized personality that can thrive in a fast-paced environment. This position is full-time, in-office, Monday through Friday, 8:30am to 5:30pm. You will be expected to Responsibilities Interview prospective clients in-person, by phone and email Provide consistent, unparalleled customer service Conduct basic research to investigate clients’ claims have merit Complete intake process with potential clients in person and/or via phone/video Perform follow-up calls/emails/texts to potential clients Prepare and send accurate and complete intake paperwork to an attorney for review Relay decision to decline potential clients if case has been rejected by Intake Specialist or Attorney Maintain meticulous records in firm software program Perform administrative or other duties in-office as assigned Qualifications Spanish Bilingual - fluent Ability to be personable and connect with future clients Effective communication and written skills One or more years’ experience performing intakes for a personal injury law firm preferred Ability to work non-traditional hours on occasion Proficiency in Microsoft Suite, Outlook, Internet, Google, etc. Basic knowledge of legal terminology, intake processes and best practices. #J-18808-Ljbffr