Supervisor, HFC Networks

Position: Supervisor, HFC Networks Supervise Broadband Specialist IV, V, and Headend technicians. Oversee HFC network projects and ensure employees are focused on correcting plant deficiencies. Position Responsibilities Ensure the system techs are productive in their daily activities. Ensure the system techs are repairing the HFC plant correctly. Review daily reports to find area problems. Resolve trouble call escalations. Ensure the workforce is working in a safe & positive manner. Complete reports as needed. Hire, train, evaluate and supervise technical staff and oversee work schedules of technical staff. All other duties as assigned or required. Position Requirements High school diploma or GED required. Associates degree preferred. Required – 5 years’ experience in the field with at least 2 of those years as a System Technician/Broadband Specialist IV. Preferred – 7 years’ experience. Strong project management & communication skills. Organizational skills. Must possess a strong desire to improve the network. Thorough HFC plant knowledge. Ability to work flexible work hours, including evenings, weekends and holidays as required. Company Benefits Health, vision, and dental insurance. Paid vacation, holidays and flex paid time off. 401(k) with generous company match. Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided. Education enrichment up to $5,000 per year for qualified employees. Employee wellness program. Equal Employment Opportunity Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Compensation Salary range: $65,000 to $70,000 per year. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. #J-18808-Ljbffr Mediacom Communications