Customer Relations Representative - State Farm Agent Team Member

Role Description As a Customer Relations Representative - State Farm Agent Team Member for John Boyd - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and act as a liaison between customer needs and agency departments. You improve customers’ lives by proactively marketing relevant products and services. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Promote successful and long‑lasting customer relations. Qualifications Experience in sales (outside sales, inside sales, retail sales associate, or telemarketing) preferred. Experience managing client relationships preferred. Interest in marketing products and services based on customer needs. Excellent communication skills—written, verbal, and listening. Dedicated to customer service. Able to anticipate customer needs. Able to effectively relate to a customer. Benefits Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Compensation 50,000.00 - 75,000.00 per year EEO Statement State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr