Case Manager Shelter Services & Client Outcomes

Base Pay $53,045.00 / Year Employee Type Non-Exempt Position Title: Case Manager Reports to: Case Manager Supervisor/ DSS Department: Social Services Employment Status: Full-Time GENERAL JOB DESCRIPTION The Case Manager ensures the physical and mental wellbeing of clients. They are responsible for overseeing client’s cases from intake to move out, providing the support necessary to achieve the best outcomes. DUTIES AND RESPONSIBILITIES Carries out case management activities as per the Part 900 Regulations and the Department of Homeless Services (DHS) Case Management Guidelines for family shelters Completes an assessment and gathers required documents (i.e.: birth certificates, social security cards, picture IDs, etc.) Shows the Safe Sleep Video and carries out the appropriate documentation process Makes sure that clients sign the Code of Conduct and the facility’s rules and regulations Obtains any possible proof of employment and assists with obtaining entitlements Maintains clients’ records by reviewing case notes; logging events and progress Communicates clients’ progress by conducting weekly interdisciplinary meetings and evaluations Handles intakes of adults and ensures that all documentation is accurate and properly filed Recommends action plan and develops an Independent Living Program (ILP) for clients that is reviewed and updated on a weekly basis Collaborates with the Housing Specialist to create an exit strategy and target exit date Tasks family with seeking and accepting housing Responsible for meeting target goals set for each client by the Housing Specialist Conducts weekly unit inspections Maintains detailed records of each client in the form of progress notes through CARES Provides Director of Social Services (DSS)/ Case Manager Supervisor with reports and summaries of caseload for management review Liaison for management, communicating clients’ progress and any case concerns In the event of an emergency, Essential Employees are required to report to work as scheduled Duties and responsibilities are subject to change based upon assessment of company needs SKILLS AND QUALIFICATIONS Bachelor's Degree in Psychology, Social Work, Sociology, Mental Health, Nursing, Human Services, or Education Services required. Minimum of 2 years’ experience working within the Social Services Field Must have strong interpersonal skills and be able to communicate effectively (verbally and in writing) Must be organized Experience with DHS Cares / Homeless population is a plus Bilingual English/Spanish is a plus 401(k) matching Employee assistance program Health insurance Paid time off Vision insurance SCHEDULE 8 hour shift #J-18808-Ljbffr