Technical Product Manager

Position Overview As a Technical Product Manager for application development governance you will maintain and govern internal and compliance-driven processes and procedures within the application development space, including the SDLC. You will define and measure success KPIs and use those metrics to propose process improvements and efficiencies across application development, collaborating with IT, Business, and Operations teams to identify automation opportunities. You will maintain a roadmap for all internal and compliance-driven processes and continuously monitor adherence to these processes and procedures. Essential Responsibilities 40% - Define milestones and tasks for team efforts based on information gathered from team members, business partners, and vendors. Track and present progress, identify opportunities, remediate roadblocks, and align efforts based on priority. Maintain an effort roadmap and review with management and senior Technical Product Managers to ensure alignment with larger strategic initiatives and BAU work. Work closely with management to alert of any concerns, coordinate implementations and training strategies, support many efforts across a range of complexities, and stand in for other Technical Product Managers. 20% - Lead planning, maintenance, and communication of efforts extending up to 18 months, using product/system/project roadmaps and integrated systems roadmaps. Anticipate future needs, proactively identify complex constraints or training needs, and support management in addressing these concerns. Collaborate strategically with Business Owners/Manager, EPMO, and IT peers to ensure long‑term success while ensuring technical feasibility, strategic alignment, and regulatory compliance, influencing critical business decisions. 10% - Define and own metric requirements for tracking comprehensive measurement of the effectiveness of efforts. Measure performance against strategic KPIs, conduct in‑depth trend analyses to uncover complex insights and opportunities, and proactively present data‑driven recommendations and strategic implications to management, senior and executive leadership, and other IT and Business partners. 10% - Define and proactively communicate current and future process improvement opportunities and best practices within the team and department, emphasizing reusability and automation while ensuring risk mitigation strategies. Communicate these opportunities and recommendations to peers, management, senior leadership, and executive leadership, tailoring strategies for different audiences. 10% - Define, refine, and ensure consistent adherence to department and organization policies, standards, technical guidelines, and formally defined processes, with a strong emphasis on embedding and enforcing security and privacy policies. Keep up to date with evolving industry standards and present findings to management. 10% - Observe and discuss with individual team members on skills gaps, report to management, and align initiatives with evolving roadmaps and prioritized efforts. Determine and present potential mentorship opportunities, collaborating with internal and external peers, championing these initiatives by demonstrating clear ROI and impact on team maturation, and coaching team members on professional growth opportunities. Required Education & Experience (Knowledge, Skills, & Abilities) Bachelor’s degree in computer sciences or a related field and five years of experience in a technical product manager or similar product management role. Advanced knowledge of project management within a technical or software development environment, strong experience with Agile, Waterfall, and mixed methodologies, and a strong understanding of Development Lifecycles with emphasis on security. Advanced organizational skills, attention to detail, excellent verbal and written communication, problem‑solving abilities, and leadership qualities. Working knowledge of Jira, Confluence, Lucid Charts/Visio, or BMC Helix, with equivalent experience considered in lieu of a degree. Preferred Education & Experience (Knowledge, Skills, & Abilities) More than five years of experience in a technical product manager or similar product management role, or a project management foundation with PMP, CAPM, or CSM certification. Strong professional experience with Jira, Confluence, Lucid Charts/Visio, MS Project, and BMC Helix. Experience creating presentable metrics through PowerBI and Lean Six Sigma certification. Bachelor’s degree, associate’s degree, or five years of project management experience or certification is acceptable. Job Environment & Physical Requirements Hybrid work environment with two days in the office and three days working from home or as required for in‑person meetings. Note that this may change at any time and prospective candidates must be willing to work in the office full time if the SECU hybrid work policy were to change. Sitting for prolonged periods, computer for prolonged periods, telephone for prolonged periods. Equal Employment Opportunity SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need. State Employees' Credit Union is a not‑for‑profit, member‑owned financial cooperative with a "Do the Right Thing" mission and a goal of helping people in our community. SECU values the differences in our staff and in our North Carolina communities. We believe that embracing the uniqueness of individuals makes our cooperative stronger, more innovative and better able to serve SECU members. #J-18808-Ljbffr State Employees' Credit Union