PACE Enrollment Specialist

Talent Connect Executive Search & HR Solutions is recruiting for a PACE Enrollment Specialist to support a growing healthcare organization serving older adults in the San Fernando Valley .

This is a community-facing role ideal for someone who understands the San Fernando Valley, enjoys building relationships, and has experience in healthcare outreach, enrollment, community engagement, marketing, or field sales .

The Enrollment Specialist will help educate seniors and their families about the Program of All-Inclusive Care for the Elderly (PACE) , develop community referral relationships, generate prospective participant leads, and guide eligible individuals and their families through the enrollment process.

Key Responsibilities

• Conduct ongoing community outreach throughout the San Fernando Valley to increase awareness of PACE services.
• Build and maintain relationships with community organizations, senior resources, healthcare providers, referral partners, and other local organizations.
• Identify new referral sources and generate qualified prospective participant leads.
• Educate seniors, families, caregivers, and community partners about PACE services and eligibility.
• Follow up promptly with prospective participants and families.
• Maintain an active pipeline of prospective participants and work toward established enrollment and outreach goals.
• Coordinate prospective participant visits, assessments, and enrollment activities.
• Work closely with the PACE interdisciplinary team and operational staff throughout the enrollment process.
• Maintain accurate documentation of leads, outreach activities, referral sources, and prospective participants in the CRM.
• Participate in community presentations, educational events, and outreach activities, including occasional activities outside normal business hours.
• Ensure marketing and enrollment activities comply with applicable PACE, state, and federal requirements.

Qualifications

• Bilingual English/Spanish required.
• Must live in or near the San Fernando Valley and have strong familiarity with the local community.
• Bachelor’s degree in Healthcare, Sociology, Business Administration, Marketing, or a related field preferred; equivalent relevant experience will be considered.
• Minimum 2 years of experience in field sales, healthcare marketing, community outreach, public relations, enrollment, or a related area preferred.
• Strong community networking and relationship-building skills.
• Demonstrated ability to generate leads, conduct outreach, and successfully follow prospects through a process.
• Strong verbal, written, presentation, and interpersonal communication skills.
• Comfortable working directly with seniors, families, caregivers, healthcare professionals, and community organizations.
• Knowledge of senior healthcare, managed care, PACE, Medicare/Medi-Cal, or community-based senior services is highly desirable.
• Ability to work independently and spend time in the field conducting outreach and prospecting.
• Valid California driver’s license and ability to travel locally as required.

What We’re Looking For

The ideal candidate is outgoing, compassionate, organized, and results-driven , with strong ties to or knowledge of the San Fernando Valley. You should be comfortable developing new relationships in the community while also providing seniors and their families with a supportive and professional enrollment experience.