Branch Operations Manager - Hudson, WI

Branch Operations Manager - Hudson, WI

Salary Range $75,000.00 - $100,000.00 Salary/year Position Type Full Time Job Shift Day Travel Percentage Less than 10% Category Management

Overview

Are you a roll-up-your-sleeve type leader who thrives on making things happen? We're looking for a manager who combines strategic vision with day-to-day action — someone who's just as excited about developing their team as they are about diving in to get results. We're seeking a high-energy, visionary leader who thrives in a fast-paced, people-first environment and who cares about creating long-term relationships with our customers and suppliers. At J.H. Larson Company, we believe in building success through teamwork, accuracy, and reliability. If you take pride in working hard, are ready to lead, inspire, and drive success, we'd love to have you on board.

J.H. Larson Company is an independent distributor of Electrical, Plumbing, and HVAC products with 8 locations in Minnesota, Wisconsin and South Dakota and 3 showroom locations. We remain dedicated to our employees, customers and vendors, and are positioned to move into the future as a family owned and operated business. We're proudly celebrating our 95th anniversary this year!

We have a great opportunity to join our Management Team leading our Hudson, WI branch. The Branch Operations Manager provides leadership for office and warehouse staff, overseeing daily operations while ensuring high-quality customer service and the achievement of sales and productivity goals. The Branch Manager aligns sales strategies with operational capabilities to drive business growth, improve efficiency, and enhance customer satisfaction.

What's In It For You?

• Highly competitive benefits package
• Medical, Dental, Vision
• 401k
• Life insurance
• Short- and Long-Term Disability
• Health Saving Account with employer match
• Critical Illness & Accident Insurance
• Employee assistance program
• PTO and 9 paid holidays, as well as your birthday!

And more!

Responsibilities Include:

• Hire, manage, and develop staff
• Increase sales and profit, meeting KPIs set
• Understand financial statements, budgeting needs, and ensure OPEX controls are in place
• Oversee branch operations, including daily follow-up with customer service queues/CRM, Inventory Management and Warehouse Operations
• Build relationships with customers, vendors, and employees to maintain consistent customer service levels
• Assure to all safety policies and procedures are being adhered to, and safety culture is positive
• Ensure marketing strategies are implemented
• Travel to customers, meetings, and training opportunities

Qualifications

Education

• Highschool diploma or GED
• Bachelor's degree in operations management, business administration, or related field preferred

Experience and/or Training

• Minimum of 3-5 years leadership experience
• Proven ability to manage and lead and inspire cross-functional teams
• Clear and effective communication
• Ability to prioritize and manage multiple tasks simultaneously
• Strong ability to work cross-functionally
• Safety mindset
• Excellent customer service skills
• Computer experience with different order management systems (Eclipse knowledge preferred)
• 3-5 years in Electrical, Plumbing, HVAC, or Construction industry preferred

Licenses/Certificates

• Valid US Driver's license and reliable transportation

Technology/Equipment

• Ability to understand Excel, CRM and ERP tools
• Electrical, Plumbing, HVAC certification or licensing preferred

We are committed to providing salary ranges for open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations.