Production Supervisor

Production SupervisorNOVO Health Services is seeking a hands-on Production Supervisor to lead daily production at our Atlanta facility, ensuring the plant is staffed, equipment is running at peak performance, and daily workload is completed safely, efficiently, and to quality standards.This role supervises soil sorters, washer and cart-washer operators, and clean-side production associates, and works closely with the chemical technician and plant leadership to keep washing, drying, and finishing on schedule. The Production Supervisor plays a key role in plant productivity, from daily staffing and work assignments to goal setting and execution of plant production targets.The ideal candidate is a proactive, accountable floor leader who thrives in a noisy, fast-paced environment, is comfortable giving and receiving open feedback, embraces change, and is willing to work flexible shifts to meet business needs.Key ResponsibilitiesSupervise soil sorters, washer and cart-washer operators, and clean-side production associates to meet productivity targets and comply with safety regulationsSchedule adequate staff to produce the required workload each day, preparing work schedules and providing daily work assignments to production associatesMonitor continuous batch washers (CBWs), dryers, and washer/extractors to maintain the correct loading sequence and achieve maximum productivity and washing performance from all equipmentPartner with the chemical technician to ensure proper loading, wash chemistry, and other factors related to correct and efficient washing and dryingAnalyze order requirements to determine the number of carts needed and keep production aligned with customer demandCommunicate proactively with the Business Manager regarding anticipated bottlenecks and production constraintsOperate equipment and perform hands-on production duties as needed to support department successLeadership & Team DevelopmentDevelop and train operators on all equipment to ensure consistent, high-quality performanceDefine clear performance measures tied to business goals and hold associates accountable to themFoster a team environment by promoting open communication, building commitment to a common vision, and maintaining positive employee relationsImplement proactive employee-relations practices that build trust, engagement, and a direct, positive relationship between leaders and associatesAddress attendance, performance, and conduct issues promptly through coaching and corrective actionSafety & ComplianceCommunicate, implement, and monitor safety programs and proceduresLead and participate in safety meetings and ensure the proper use and maintenance of equipmentIdentify safety improvements and enforce safety standards across the departmentUnderstand, observe, and adhere to all safety procedures, infection-control practices, and company policiesKeep the department clean, orderly, and safeProductivity & PerformanceOwn plant productivity, participating in goal setting for the plant and driving execution of plant production goalsMonitor productivity activity records and take action to close gaps against targetsAnalyze cost and performance data to identify opportunities to improve operations and reduce costsAdministrative & Support FunctionsDocument and record associate production, time, safety incidents, absenteeism, and corrective actions promptly and accuratelyPrepare and maintain logs, records, and reports, including production, maintenance, and inventoryPurchase supplies, parts, and equipment and assist in developing and monitoring the department budget as neededAssist the Business Manager in directing overall plant operations and complete special projects as assignedPerform other duties as assigned based on business and operational needsQualificationsRequiredHigh School Diploma or GED3–5 years of experience in a manufacturing, production, or service-industry environment with supervisory responsibilitiesExperience with employee relations and team buildingProven ability to define performance measures related to the business and hold associates accountable to themStrong analytical skills, including the ability to determine the number of carts required for ordersBasic computer knowledge and willingness to learn new computer applicationsComfortable giving and receiving open feedbackAbility to read, speak, and write EnglishWillingness to work evenings, night shifts, weekends, and holidaysPreferredSome college or formal education and training in business, operations, or a related fieldSupervisory experience in an industrial or healthcare laundry environmentExperience operating or supervising continuous batch washers (CBWs), dryers, and washer/extractorsAbility to analyze cost performance data to improve operations and reduce costsDemonstrated customer service, people leadership, and organizational skills with a track record of achieving positive business resultsFamiliarity with healthcare linen processing and infection-control practicesBilingual English/Spanish communication skills preferredKey CompetenciesProactive, courageous leader who is willing to take calculated risks and embrace changePositive "can-do" attitude with the ability to lead and positively influence a teamStrong accountability for productivity, safety, and quality resultsStrong interpersonal and communication skillsAnalytical, organized, and data-driven in planning staffing and productionComfortable giving and receiving open feedbackPhysical & Work Environment RequirementsCurrently scheduled five days per week on 10-hour shifts; schedule may change based on business needsWillingness to work evenings, night shifts, weekends, holidays, and overtime as business needs requireAbility to work in a noisy, fast-paced industrial laundry environment that may include heat, humidity, and moving equipmentAbility to bend, stoop, push, pull, stand, and walk for long periods of timeAbility to lift moderately heavy objects up to 35 lbsAbility to perform the physical requirements of the position with or without reasonable accommodationEqual Opportunity StatementNOVO Health Services is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.What we can offer you as a full-time associate:Competitive payPaid HolidaysPaid Time Off Program (PTO)401(k) w/Employer MatchFlexible Spending Account (FSA)Health Savings Account (HSA)Medical, Dental, and Vision ProgramsBasic Life/AD&D InsuranceLong-Term Disability (LTD)Why work for Novo Health Services?NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement.