Customer Service Rep (07815) - 21001 Sherman Way

Customer Service Rep

Job duties include operating all equipment, stocking ingredients, preparing product, receiving and processing telephone orders, taking inventory, and cleaning equipment and facility approximately daily.

Training and orientation will be provided on the job. Communication skills are essential, including the ability to comprehend and give correct written instructions and to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential functions and skills include the ability to add, subtract, multiply, and divide accurately and quickly, make correct monetary change, and have verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers is required to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

Work conditions include exposure to varying and sometimes adverse weather conditions, in-store temperatures ranging from 36 degrees in cooler to 90 degrees and above in some work areas, sudden changes in temperature, fumes from food odors, exposure to cornmeal dust, cramped quarters including walk-in cooler, hot surfaces/tools from over up to 500 degrees or higher, sharp edges, and moving mechanical parts. Sensing includes talking and hearing on the telephone, near and mid-range vision for most in-store tasks, depth perception, and ability to differentiate between hot and cold surfaces. Temperments include the ability to direct activities, perform repetitive tasks, work along and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Standing, walking, sitting, lifting, carrying, driving, pushing, climbing, stooping/bending, crouching/squatting, reaching, and hand tasks are all required for this position. Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). The independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.