Operations Supervisor

Wisconsin Gas, a subsidiary of WEC Energy Group, is seeking an Operations Supervisor for our Fort Atkinson and Watertown, Wisconsin locations. The position requires frequent travel to oversee both sites. About Us WEC Energy Group is one of the nation’s largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services. As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don’t just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first‑hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication. Job Summary The Operations Supervisor manages internal resources, external contracted resources, and business applications/processes based on the needs of the business unit. Responsibilities include supervisory tasks in Gas Operations or Electric Operations related to construction, design, planning, and scheduling for We Energies electric/gas transmission and distribution systems. The role oversees construction or maintenance activities related to the company’s transmission and distribution infrastructure within an assigned area. Operations Supervisors ensure all customers’ needs are met safely, efficiently, and timely through effective management and utilization of personnel, equipment, and materials. The supervisor’s first concern is the safety of employees, customers, and contractors during all work applications. The role may be rotated to other work areas/functions within Customer Operations to address workload demands, gain experience, and develop a broader organizational understanding. Job Responsibilities Plan, coordinate and conduct safety meetings to communicate safety requirements, updates and training. Manage work assignments to minimize overtime and costs while maintaining optimal customer service. Conduct daily tailgate sessions to communicate work assignments, review procedures, and discuss safety hazards and mitigation techniques. Motivate and engage employees to increase efficiency, productivity, availability, safety performance and core expectations. Coach, counsel, and train employees for improved job performance. Implement and administer the progressive disciplinary process when appropriate. Apply knowledge of labor contracts to decisions regarding scheduling, work assignments, and performance issues. Evaluate performance, coach, develop and conduct annual performance reviews with individual employees. Ensure that all customer expectations are met through timely response and quality work. Supervise all customer‑requested work to ensure customers’ negotiated dates are met. Communicate with customers prior to and during planned outages. Resolve issues relating to customer concerns/questions. Coordinate activities for storm restoration/gas emergencies and communicate field issues to keep customers informed. Manage all trouble or emergency work within a defined area. Audit work from design through construction with the Customer Service group or others. Provide feedback to work groups or contractors for process improvement. Visit work sites to observe crews, inspect work in progress, and ensure work is performed safely using appropriate personal protective equipment, hazard mitigation, tools, equipment, etc. Ensure quality work is performed in accordance with appropriate construction standards, and/or contract provisions. Ensure compliance with all rules, regulations, codes, and laws for employee and contractor installations. Manage area budget by controlling costs of tools, materials, work hours and vehicle expenses associated with work. Approve contractor invoices as appropriate. Build and maintain positive relationships with employees, unions, customers, building trade groups, and government agencies. Promote an inclusive workforce and team. Work with customers to proactively identify needs and problems. Respond to complaints associated with crew or contractor performance and work with customers to resolve. Participate in community activities as a representative of the company. Coordinate facilities management for repairs, maintenance, etc. Represent the office or area on special project teams, committees, and industry organizations as assigned. Become efficient at the use of computer, associated hardware and applications to perform the job efficiently and safely. Minimum Qualifications High School Diploma, HSED, or GED. 3 years’ experience in the utility or a similar industry and/or 3 years’ experience supervising direct reports. Good working knowledge of union contracts and employee relationship building. Ability to establish and maintain good working relationships with employees, contractors, and community groups. Valid driver’s license. Preferred Qualifications Strong communication and organizational skills. Pay Range and End Date Minimum: $90,507.56 Maximum: $135,761.08 End Date: 07/28/2026 The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the range will be based on several factors, as applicable, but not limited to: relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role. We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary. WEC Energy Group will only employ those who are legally authorized to work in the United States. Individuals with temporary visas such as E, F‑1 with OPT or CPT, H‑1, H‑2, L‑1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. WEC Energy Group and its subsidiaries are Equal Opportunity Employers. All qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action. #J-18808-Ljbffr We Energies