Customer Experience Coordinator

Cintas Fire Protection

Job Description

Cintas is seeking a Customer Experience Coordinator to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.

Skills/Qualifications

Required

1+ years' customer service experience
High School Diploma/GED; Bachelor's Degree preferred

Preferred

Experience with heavy inbound and outbound calls and transferring calls
3+ years' business-to-business account support
Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet
Experience with proofreading and editing documents

Company Description

Fortune 500 Company that is stable and continues to grow

Company Description

Fortune 500 Company that is stable and continues to grow

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Vacancy posted 3 days ago

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