Sr. Sales Support Specialist

Job Description

Job Description

A TEKsystems client in Memphis, TN is seeking an experienced Customer/Sales Service Representative (CSR) to support its Telecommunication/Data (ComData) sales team in Memphis, TN. This individual will act as a key liaison between customers and sales representatives, handling order management, quote support, customer communications, and follow-up activities for contractors specializing in structured cabling, security, and low-voltage technology solutions.

-Support three Memphis-based ComData Sales Representatives, with future support potentially extending to additional team members.

-Process customer orders accurately and efficiently within SAP S/4HANA.

-Handle customer communications primarily through email, with occasional phone support.

-Generate and assist with customer quotations for products and solutions.

-Perform order follow-up activities, including status updates, product availability, and customer communication.

-Manage and respond to customer inquiries in a fast-paced environment.

-Utilize company's AI-driven quoting platform (Canals) to import and process bills of material and quote requests.

-Review AI-generated quotes for accuracy, pricing adjustments, and completeness before submission.

-Maintain strong relationships with both internal sales teams and external customers.

-Assist with inbound call coverage and general customer service needs.

Additional Skills & Qualifications

Previous industry knowledge in:

-Electrical distribution

-Low-voltage distribution

-Structured cabling

-Security systems distribution

-Industrial or technology product distribution

Experience supporting sales teams through order entry, customer service, or inside sales functions.

Strong customer communication skills.

Ability to manage multiple priorities and work independently.

Experience navigating ERP systems.

Preferred Qualifications:

SAP or SAP S/4HANA experience.

Experience with electrical, networking, security, structured cabling, or communications products.

Distribution industry experience highly preferred.

Experience working for electrical distributors, technology distributors, or similar competitors.

Job Type & Location

This is a Contract to Hire position based out of Memphis, TN.

The pay range for this position is $25.00 - $27.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Memphis,TN.

This position is anticipated to close on Sep 16, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.