Assistant Care Coordinator

Job Summary The Care Coordinator Assistant supports the daily operations of a home health agency by assisting with client care coordination, caregiver scheduling, and communication. This role serves as a key link between clients, caregivers, and office staff to ensure high-quality, consistent, and compassionate care delivery. Benefits Competitive salary Employee discounts Wellness resources Key Responsibilities Client Support Assist with onboarding new clients, including intake, documentation, and service setup Maintain up-to-date service notes Communicate with care coordinator Ensure client needs and preferences are communicated clearly to caregivers Caregiver Coordination Schedule caregivers for shifts based on client needs, availability, and skill level Confirm and monitor caregiver attendance and punctuality Assist in managing call-outs, shift changes, and last‑minute coverage Communicate assignments, updates, and expectations to caregivers Administrative Duties Answer phones, emails, and inquiries from clients and staff Assist with maintaining compliance documentation (HIPAA and agency policies) Prepare daily/weekly schedules and reports for the Care Coordinator Support timekeeping, visit verification, and basic payroll‑related tasks File and organize documentation accurately and efficiently Operations Support Help ensure all services are delivered according to care plans and agency standards Report client or caregiver concerns to the Care Coordinator promptly Assist with quality assurance checks and follow‑ups Qualifications High school diploma or equivalent (required) Experience with scheduling Strong communication skills (both verbal and written) Excellent organizational and multitasking abilities Ability to work in a fast‑paced, team‑oriented environment Proficient in Microsoft Office and scheduling software Knowledge of HIPAA and confidentiality practices Reliable, professional, and compassionate demeanor Must Drive Core Competencies Customer service and relationship management Problem‑solving and conflict resolution Time management and attention to detail Ability to remain calm under pressure Work Environment Office‑based role within a home health agency Frequent communication with clients, families, and caregivers May require occasional after‑hours support for urgent scheduling needs Schedule Part‑Time Equal Opportunity Employer: Disability/Veteran. #J-18808-Ljbffr ComForCare