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Office Receptionist

SVN | Second Story

Office Receptionist | Multi-Company OperationsWe are seeking a reliable, customer service oriented professional to join our team. Our Office Receptionist's primary responsibility is supporting our front desk operations during business hours, Monday - Friday. They play a pivotal role in ensuring the smooth day-to-day operations of our multi-company office environment while providing essential administrative support, client/customer service, and contributions to a positive employee experience. Reporting to the Chief Operating Officer (COO) to support operational initiatives and a thriving workplace culture and office environment. This role requires a highly organized and proactive individual who can effectively manage administrative and office operations, foster a welcoming and engaging environment, and enhance the overall office experience.Key ResponsibilitiesFront Desk & Customer Service Greet and welcome all visitors, clients, and vendors in a professional and friendly mannerConnect visitors with appropriate team members appropriatelyAnswer, screen, and route incoming phone calls and emails appropriatelyMaintain a clean, organized, and professional reception areaOperational & Administrative Support Provide general administrative support to leadership and office staff as neededSchedule and coordinate meeting rooms and conference spacesManage incoming and outgoing mail, packages, and deliveriesAssist with document preparation, filing, and basic data entrySupport internal processes related to incoming mail and hand delivered documentsPartner with Marketing Manager and Human Resources as needed to support internal employee experience initiativesOffice Coordination Oversee daily office operations ensuring office is well maintainedMonitor and restock office supplies; coordinate ordering as neededLead coordination with cleaning, maintenance, and facility vendorsAssist with office events, meetings, and internal communicationsIdentify and escalate facility or operational issues as neededSystems & Communication Use internal systems (email, company calendar, management platforms, phone management software, conference booking software, supply purchase platforms, etc.) to support daily business operationsMaintain accurate logs of visitors, calls, and requests when applicableCommunicate clearly and professionally with internal teams and external stakeholdersQualificationsExperience in office administration, preferably in a multi-company or fast-paced environmentStrong organizational and multitasking skills, with the ability to manage competing prioritiesExcellent communication and interpersonal skills with a customer-service mindsetProficiency in Google Suite, Microsoft Office Suite, Adobe and other management softwaresA proactive, solution-oriented approach to problem-solving and process improvementCompensationBase SalaryPaid Time OffCompany Paid HolidaysInsurance Benefits401k Eligibility Following 1 Year of Employment

Vacancy posted 10 hours ago
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