Guest Services Specialist

Come join our industry-leading company as a Guest Service Specialist and experience these benefits: Rewards Monday thru Friday workweek, 7am to 5pm Full or Part Time Hours Great Health, Vision and Dental plans (individual and family) Generous PTO Plan Paid Holidays 401(k) with an aggressive match starting after 60 days. No one-year waiting period. We want to get you to your retirement goals as quickly as we can. Closed Weekends to Spend Time with Family and Friends Paid Training Advancement Opportunities Friends, Family and Employee discounts Paid Uniforms Team Member Appreciation and Recognition Events An Award-Winning Workplace Culture Reputation Employee-first company 53 years strong with 7 locations – Brookfield (Bluemound Rd. & Capitol Dr.), Grafton, Hartland, Muskego, New Berlin and Oconomowoc. Committed to creating exceptional experiences for our team members thrive We live our mission of “we exist to serve because you deserve better” daily Our core values of family, integrity, hospitality, growth, professionalism and initiative influence all that we do and how we conduct ourselves We are passionate about elevating the automotive repair industry – as a workplace setting and the customer experience Invested in success – technology, training, and an entire Business Development department that brings in quality customers who can and want to maintain their vehicles Guest Services Responsibilities Provide world‑class customer service Shuttle customers to their destination in Silver Lake Auto provided vehicle Pick up and deliver parts as needed Wash vehicles, wipe down interior surfaces, and vacuum Ensure customer vehicles are clean and ready for delivery or pick‑up Monitor and communicate loaner car service needs Help maintain the facility’s professional appearance and hospitality Stocking and organizing inventory supplies Guest Services Requirements Possess a valid Driver’s License Utilize company‑provided safety equipment and follow safety procedures Maintain a clean, professional, and safe work area and appearance Operate with a high level of energy, positive attitude, and excellence Possess a hunger to learn, help and improve through coaching #J-18808-Ljbffr