Donor Center Technician 1

Job Summary

This role is responsible for executing the plasmapheresis process by performing venipunctures.

This is What You'll Do

Ensures total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance.

Maintains high level of customer service and positive donor experience.

Maintains cleanliness of work area to ensure a clean and professional environment. Stocks and maintains an orderly work area with sufficient supplies to meet production demands.

Maintains Donor Center equipment based on Standard Operating Procedures and applicable manufacturer instructions.

Monitor donor conditions, employing techniques to ensure donor comfort, safety, and the quality of plasma product

Maintains Donor confidentiality based on company policy.

Maintains complete and accurate record keeping per company's Standard Operating Procedures.

Responsible for troubleshooting machine alarms/alerts and perform QCs routinely (defined as daily/monthly) on equipment.

Cleans any blood or plasma spills and performs proper procedure for disposition of biohazardous waste.

Ensures that donor meets eligibility criteria based on Standard Operating Procedures.

Performs donor vitals evaluation per Standard Operations Procedure.

Performs finger stick for Microhematocrit and Total Protein determination.

Register applicant donors per Standard Operating Procedures.

Set-up and prepare all equipment and disposable supplies for venipuncture and plasmapheresis procedures.

Disconnects donor after plasmapheresis process is completed.

Maintains proper ratio to ensure donor safety and quality of product.

Operates the automated plasmapheresis machines including response and evaluation of all machine alarms and alerts, responds to donor adverse events, and documents exceptions.

Prompt and sterile collection and storage of plasma product and samples per Standard Operating Procedures.

Handles tested and untested product, as well as product with unsuitable test results.

Properly organize samples and product in a walk-in storage freezer per Standard Operating Procedures.

Prepare product and samples for shipments, per Standard Operating Procedures and federal transportation regulations.

Monitor freezer and refrigerator temperatures and immediately inform appropriate personnel if equipment is not functioning properly. Record variance if applicable.

Performs other job-related tasks, as assigned.

This is What It Takes

• High school diploma, or equivalent (GED).

• Three (3) months' experience in a medical or health care environment or equivalent combination of education and experience preferred.

• Completed documentation of training appropriate for duties, prior to performing duties independently.

• Any specific certification or licensing based on State requirements.

Physical Requirements

• Ability to sit or stand for extended periods.

• Ability to tug, lift, and pull up to thirty-five (35) pounds.

• Ability to bend, stoop, or kneel.

• Ability to utilize all required PPE (Personal Protective Equipment).

• Occupational exposure to blood borne pathogens.

• Ability to view video display terminal less than 18" away from face for extended periods of time.

• Ability to enter an environment with a temperature of -40C according to SOPs.

• Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests.

• Ability to use assistive devices if needed for mobility or communication.

• Ability to work daytime and evening hours, weekends, holidays, and extended shifts frequently.

• Ability to use a computer and other office equipment.

• Ability to communicate effectively, both verbally and in writing.

• Ability to focus and concentrate on tasks for extended periods.

• Ability to navigate the office environment safely, including stairs and elevators (if applicable).

• Ability to travel up to 20% via airplane and vehicle (if applicable).

Do Satisfying Work. Earn Real Rewards and Benefits

We're widely known and respected for our benefits and for leadership that is supportive and hands-on. Managers who truly want you to grow and excel.

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Flexible spending account (FSA)
• Tuition Reimbursement
• Employee assistance program (EAP)
• Wellness program
• 401k retirement plan
• Paid time off
• Company paid holidays
• Personal time