Security Officer Dispatch Operator

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Operator in Montgomery, AL , you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Dispatch Officer supporting a commercial real estate location. You will coordinate security-related communications, monitor activity and alarms, dispatch personnel, document incidents, and provide professional service to tenants and visitors. This role offers the opportunity to help maintain a welcoming environment through teamwork, integrity, and an agile, reliable approach.

Position Type: Full Time

Pay Rate: $17.93 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to tenants, visitors, and staff at a commercial real estate location by carrying out site-specific security-related procedures, access-control protocols, and emergency response activities as appropriate.
• Monitor incoming calls, radio traffic, alarm notifications, and other communications; dispatch officers and/or appropriate personnel to incidents, service requests, and critical situations.
• Maintain accurate dispatch logs, incident records, visitor information, and other required documentation in accordance with site policies.
• Respond to incidents and critical situations in a calm, professional, problem-solving manner, escalating concerns to site leadership and/or emergency responders as needed.
• Monitor security-related systems and coordinate regular and random patrol activity around the property and perimeter to help deter unauthorized activity.

Minimum Requirements:

• Have at least two years of security-related experience.
• Be comfortable using a computer or tablet, preferred.
• Have customer service experience, preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: