Technical and Quality Analyst

Telework Eligible

Yes

Major Duties

• Serves as the subject matter expert overseeing and developing technical and quality concepts within Financial Management, Order Fulfillment, Planning, Procurement, and Technical/Quality (TQ) Process Teams.
• Provides guidance to internal and external stakeholders by communicating findings and process improvement recommendations to a diverse audience.
• Analyzes and evaluates enterprise-wide aspects of Technical Quality process performance and policy effectiveness and their interrelationship with other process initiatives throughout the agency.
• Monitors and evaluates implementation of accepted proposals for improving Key Performance metrics, and other process performance data for Technical Quality functional process areas.
• Identifies and defines functional training requirements to develop training materials and provide subject matter expertise.

Qualification Summary

To qualify for a Technical and Quality Analyst, your resume and supporting documentation must support: Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Develop criteria and evaluate policies and procedures to ensure they align with program objectives. Analyze and evaluate criteria to determine the effectiveness and efficiency of activities within process areas. Design and conduct complex studies to develop recommended program and/or process improvements. Recommend Technical Quality process improvement based on analyses or trends. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Compensation:
$117,284-$152,471 per year