Computer Technician

Computer TechnicianGatesville ISD Technology Department2026 - 2027 School YearFLSA Status: Nonexempt, 226 DaysReports to: Director of TechnologyPrimary Purpose:Deliver timely and effective technology services to all campuses and administrative departments. Perform on-site technical work to install and maintain computer equipment and network and software applications throughout the district. Respond to work order requests by diagnosing and repairing network and computer hardware.Education/Certification:High school diploma or GEDTechnical degree or similar (preferred)Technology industry certifications (preferred)Clear and valid driver's licenseSpecial Knowledge/Skills:Knowledge of computer workstation setup and imaging (identify requirement–i.e., Windows workstation).Knowledge of computer hardware and software applicationsKnowledge of various operating systems (Windows 11, Chrome, Apple)Knowledge of Chromebook and Apple devices including MDM softwareKnowledge of Microsoft Windows maintenanceKnowledge of Group PoliciesProficient in Microsoft Office products (Word, Excel) and Google Applications (Docs, Sheets, Slides)Ability to install and maintain network cables and hardwareAbility to install, maintain, and repair computers and peripherals including printers and scannersAbility to diagnose problems and perform repairsEffective communication and interpersonal skillsSubject to assignmentMajor Responsibilities and DutiesTechnical Support:Complete district wide helpdesk tickets and assist end-users to resolve problems relating to computer and technology services in a timely manner.Install, configure, maintain, and upgrade computers and peripherals, network cabling, and network equipment throughout the district. Relocate computer hardware, peripherals, and equipment as needed.Install and perform repairs to equipment, including printers, computers, Chromebooks, iPads, scanners, projectors, document cameras, interactive whiteboards, wired and wireless connections and devices, audio visuals and peripherals.Install and configure application and operating system software and upgrades.Install, maintain, troubleshoot, and repair data communications circuits and equipment.Maintain district wide student devices, and support campuses during testing windows to include state, benchmark testing etc.Provide technical assistance, equipment, and support during professional development sessions, assemblies, presentations, school board meetings, graduation and special events etc.Work cooperatively with staff to assist with logins and passwords.Service equipment according to an established preventative maintenance schedule. Maintain accurate updated records of preventative maintenance.Process warranty information and repair work with the associated documentation.Other:Ensure that technology services are supportive of the instructional goals of the district.Work cooperatively with staff and be a team player.Manage and complete multiple tasks/projects with minimal supervision.Responsibilities include being self-motivated, self-directed and detail oriented with organizational, communication and interpersonal skills.Demonstrate a positive and professional attitude.Evidence of professional interest and growth in areas of technology including a willingness to learn.Participate in ongoing professional development to stay current on technology knowledge and skills.Comply with policies established by federal and state law and local board policy.Comply with all district and campus routines and regulations.Respond to after-hours emergencies as needed.Supervisory Responsibilities:NoneMental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used:Hand tools and test instruments for electronic repairs and cable installations; personal computers and peripherals; small truck or vanPosture: Prolonged sitting and standing; regular kneeling/squatting, bending/stooping, pushing/pulling, and twistingMotion: Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb laddersLifting: Moderate lifting and carrying (up to 44 pounds); occasional heavy lifting (45 pounds and over)Environment: Exposure to electrical hazards; occasional prolonged and irregular hours; frequent district wide travel; May be required to be on-call 24 hours a dayMental Demands: Work with frequent interruptions; maintain emotional control under stressEqual Opportunity Employer:Gatesville ISD is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or who participate in an equal opportunity investigation.This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.