Leasing Manager

American Landmark Apartments has been awarded one of the best places to work 5 years in a row on a national level. We are currently seeking an experienced and driven Leasing Consultant for Conrad at Concord Mills, our 357 unit residential community located in Charlotte, NC!

At American Landmark, we believe in you and the development of your career. Our team members all receive equal opportunities to grow from within. Due to our strong training and mentorship programs, each new AL team member is set up for success. Our award-winning work-life balance is the result of a strong team commitment and industry leading collaboration.

Please review your career details below and apply now to be a part of this amazing leasing agent team!

Lead Generation & Community Marketing Responsibilities

Actively support the community's local and digital presence by participating in social media content creation, engagement, and lead generation as part of daily leasing responsibilities. This includes capturing photos and videos of the community, amenities, resident events, model homes, and lifestyle moments that showcase the property in a positive and on-brand way. Leasing Professionals are responsible for using social media efforts to help drive traffic, generate qualified leads, and create interest in the community through consistent posting, timely engagement, and authentic online interaction.

Responsibilities also include responding to comments and inquiries as directed, promoting specials, events, and availability, identifying content opportunities, and collaborating with management and the marketing team on campaigns and brand initiatives. Team members may be asked to appear in or assist with videos, tours, and other digital content that supports leasing goals.

Social media participation is considered a core function of the Leasing Professional role and is a measurable contributor to brand awareness, prospect engagement, lead generation, and overall leasing success.

Your "Day to Day" at American Landmark as a Leasing Agent:

• Conduct apartment tours with prospective residents
• Complete leasing agent documents and collect rental deposits
• Responsible for ensuring the "model" apartments are ready to be shown
• Understanding of lease terms, specifications, and all community policies
• Knowledge of leasing agent sales and closing techniques
• Knowledge of the current market
• Knowledge of current pricing and amenities that your community has to offer
• Maintain contact with all apartment locator services and local businesses to keep your community relevant and competitive
• Shop local competitor communities
• Develop full knowledge of application information required, screening processes and policies regarding rentals
• Responsible for conducting out-reach marketing at least once per week
• Develop and maintain an on-going resident retention program, encouraging current residents to renew their lease
• Responsible for the organization of all resident and property files
• Handle resident requests and complaints appropriately
• Contribute towards the collection of delinquent rents

Qualifying Accomplishments of Leasing Agent:

• A college degree is helpful but not required
• Leasing experience also helps, but is not required
• Knowledge of RealPage/LRO and One-Site preferred
• Bi-lingual helps

What American Landmark Offers You:

• Market competitive salary
• Comprehensive insurance coverage to include Medical, Life, Dental, Vision, Long and Short-Term Disability
• Three weeks' paid vacation per year
• Industry competitive bonus structure to include move-ins and renewal pool
• Education/Tuition Reimbursement
• 401K Retirement Plan w/ 4% match
• 30% rent discounted apartment
• Cell phone allowance

Background screening and a drug test required

We are an equal opportunity employer.