Fulfillment Associate

Fulfillment Associate

Job Posting: Fulfillment Associate Location: Springfield, IL Position Type: Full-Time / Entry-Level Salary: $21

About the Role: As a Fulfillment Associate, you will play a vital role in ensuring customer orders are accurately processed and shipped on time. You will contribute to streamlining order entry, administration, and shipping processes to deliver exceptional customer service. This entry-level position provides an excellent opportunity to begin a career in supply chain operations by supporting the team and learning foundational skills.

Responsibilities:

• Accurately enter orders into the system
• Perform order administration tasks
• Assist with preparing packages for shipment
• Coordinate with third-party vendors for order fulfillment
• Support inventory checks and report any discrepancies
• Maintain operational documents and records
• Assist in demand planning under supervision
• Ensure customer service standards are met
• Respond to basic customer inquiries
• Help with general administrative duties as needed

Requirements:

• 3 years of experience in the legal field preferred
• Minimum Associate's Degree preferred, but must have at least a High School Diploma or equivalent
• Basic computer skills and proficiency in order entry systems
• Strong typing skills
• Excellent verbal and written communication abilities
• Organizational skills and attention to detail
• Ability to maintain and organize operational documents
• Basic understanding of customer service principles
• Capable of managing time and prioritizing tasks effectively
• Willingness to work collaboratively as part of a team

Additional Criteria (Level B1 for Internal Use):

• Requires basic knowledge of operational or administrative processes to perform routine and straightforward activities
• Solves routine problems in own work following established procedures
• Works under close supervision with detailed instruction or with clearly defined procedures
• Communicates general information within the department

Why Join Us? This is a great opportunity to launch your career in supply chain and operations, with prospects for growth and development. If you are organized, detail-oriented, and ready to contribute to a dynamic team, we'd love to hear from you!

Resume not required