Pharmacovigilance Project Manager, Client Services

For the past 25 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end‑to‑end suite of fully customizable consulting solutions that de‑risk and accelerate our partners’ most high‑profile drug and device programs. Essential Functions Implementing and overseeing client Pharmacovigilance projects. Lead day‑to‑day client interactions and oversee project plans, timelines, deliverables, scope and quality. Present at audits for assigned clients and internal PV audits. Effectively translate clients’ needs into project processes. Initiate Change Controls and change management processes. Monitor and communicate Key Performance Indicators and ensure financial performance targets are met. Identify points of escalation appropriately. Serve as the main point of contact for the assigned project team, ensuring training and compliance on project processes. Disseminate expectations and information from the client. Lead internal and external meetings to update project status, discuss strategies, and ensure alignment with objectives, including preparation of agenda and minutes. Communicate and manage action items. Collaborate with cross‑functional teams to ensure compliance with safety regulations. Perform financial management tasks and monitor budget health, including revenue recognition, forecasting, invoicing, and budget reviews. Develop and demonstrate excellent working relationships with clients and internal customers. Support the Client Services organization in the appropriate phases of the Business Development process. Ensure continuous identification and implementation of best practices and efficiencies to support the evolution of services. Maintain awareness of company processes and industry regulations. Actively participate in the strategic planning process, assist with overall oversight of the business, and help establish and safeguard the culture. Maintain personnel utilization as part of the objectives of this role. Other duties as assigned. Necessary Skills & Abilities Understanding of ICH‑GCP, FDA, EMA, and other relevant global regulations related to PV. Excellent organizational and project management skills, with the ability to manage multiple projects and priorities. Ability to anticipate issues and develop and offer solutions to minimize disruptions. Interacting with appropriate client personnel to resolve issues related to assigned projects. Excellent attention to detail and focus on quality. Awareness of global culture and willingness to work in a matrix environment. Computer proficiency, IT skills, expertise and ability to work with web‑based applications, and familiarity with the Windows Operating system and the MS Office suite (Word/Excel/PowerPoint). Educational & Experience Requirements Life Sciences Degree or equivalent. Minimum of 6+ years’ experience and track record of success in project management. 4+ years’ experience in Pharmacovigilance and/or Clinical Development. We are an equal opportunity employer. #J-18808-Ljbffr PPG US ProPharma Group, LLC