Operations Manager

Job Description

Job Description

Join Our Team

ABC Boat Docks, LLC is seeking a highly organized, hands-on Operations Manager to oversee daily operations, logistics, inventory control, shipping and receiving, loading activities, and warehouse operations. This critical leadership role ensures materials, products, and equipment move efficiently from suppliers to our facility and ultimately to our customers.

The ideal candidate is a proactive problem solver with strong leadership skills, experience managing logistics and inventory, and the ability to coordinate multiple priorities in a fast-paced environment.

 

Position Summary

The Operations Manager is responsible for planning, coordinating, and overseeing operational activities to ensure efficiency, accuracy, safety, and customer satisfaction. This position works closely with sales, production, vendors, and customers to manage inventory, shipping schedules, deliveries, loading operations, and warehouse activities.

 

Key Responsibilities

Operations Management

• Oversee daily operational activities to ensure customer orders and projects are completed efficiently and on schedule.
• Develop and implement procedures that improve workflow, productivity, quality, and customer satisfaction.
• Monitor departmental performance and identify opportunities for operational improvements.
• Ensure company resources, equipment, and personnel are utilized effectively.

Logistics & Transportation

• Coordinate inbound and outbound freight, deliveries, and transportation schedules.
• Manage relationships with freight carriers, vendors, and suppliers.
• Optimize shipping methods and transportation costs.
• Ensure products are delivered on time and in accordance with customer expectations.
• Coordinate job-site deliveries and special transportation requirements.

Shipping & Receiving

• Oversee all shipping and receiving activities.
• Verify incoming shipments for accuracy and quality.
• Maintain proper documentation for shipments, deliveries, and returns.
• Investigate and resolve shipping discrepancies or damaged freight claims.
• Ensure compliance with shipping regulations and company procedures.

Loading & Material Handling

• Safely oversee and assist with the loading and unloading of docks, lifts, boat accessories, and related materials.
• Coordinate load preparation to ensure products are staged, verified, and ready for shipment or customer pickup.
• Verify all outgoing orders for accuracy, completeness, and proper securement prior to departure.
• Develop and maintain loading schedules to support customer deliveries, installation crews, and dealer orders.
• Ensure trucks, trailers, and delivery vehicles are loaded safely and efficiently to maximize space and minimize product damage.
• Operate or supervise the operation of forklifts, skid steers, and other material handling equipment.
• Train team members on proper loading, unloading, lifting, and securement procedures.
• Inspect loads to ensure compliance with transportation safety standards and company requirements.
• Coordinate movement of inventory between warehouse, yard, production, and shipping areas.
• Maintain organized staging areas for incoming and outgoing shipments.
• Monitor and document damaged materials, shipping discrepancies, and loading incidents.
• Assist with seasonal dock and lift inventory movement and storage planning.
• Work closely with installation crews to ensure products, equipment, and materials are available and loaded for scheduled projects.
• Ensure all loading activities are conducted safely, efficiently, and in accordance with company policies.

Inventory Management

• Monitor inventory levels and maintain accurate inventory records.
• Conduct regular inventory audits and cycle counts.
• Work with purchasing and management to forecast inventory needs.
• Minimize inventory shortages, overstock situations, and material waste.
• Ensure inventory is organized, secure, and readily accessible.

Warehouse & Yard Operations

• Supervise warehouse, yard, and material storage activities.
• Maintain a safe, clean, and organized work environment.
• Ensure equipment is properly maintained and utilized.
• Oversee material flow throughout the warehouse and yard.
• Manage storage locations and inventory organization.

Leadership & Team Development

• Supervise warehouse, yard, logistics, and operational personnel.
• Schedule staff and assign daily responsibilities.
• Train employees on safety procedures, operational processes, and equipment use.
• Promote accountability, teamwork, and a positive work culture.
• Conduct performance evaluations and provide coaching as needed.

Safety & Compliance

• Enforce workplace safety policies and procedures.
• Conduct regular safety inspections and training.
• Ensure compliance with applicable company policies and regulatory requirements.
• Investigate incidents and implement corrective actions when necessary.

 

Qualifications

Required

• 5+ years of experience in operations, logistics, warehouse management, supply chain management, or distribution.
• Strong organizational, leadership, and problem-solving skills.
• Experience with shipping, receiving, inventory management, and transportation logistics.
• Ability to coordinate multiple projects, deliveries, and priorities simultaneously.
• Proficiency in Microsoft Office, including Excel.
• Valid driver's license.

Preferred

• Previous management or supervisory experience.
• Experience in marine, manufacturing, construction, distribution, or industrial environments.
• Experience loading and transporting oversized products, trailers, construction materials, marine products, docks, lifts, or other large equipment.
• Working knowledge of load securement, DOT transportation requirements, and safe material handling practices.
• Knowledge of inventory management systems and CRM software.
• Forklift certification or demonstrated experience operating forklifts and material handling equipment.

 

Knowledge, Skills & Abilities

• Operations Management
• Logistics Coordination
• Inventory Control
• Shipping & Receiving
• Loading & Material Handling
• Warehouse & Yard Management
• Vendor & Carrier Relations
• Team Leadership & Development
• Project Planning & Scheduling
• Process Improvement
• Cost Control & Resource Management
• Safety Compliance
• Problem Solving & Decision Making
• Time Management
• Communication & Organizational Skills

 

Benefits

• Competitive salary
• Health insurance
• Paid time off (PTO)
• Paid holidays
• 401(k) Retirement Benefits
• Professional development opportunities
• Stable year-round employment
• Supportive team environment

 

Why ABC Boat Docks?

ABC Boat Docks, LLC is committed to quality craftsmanship, operational excellence, and outstanding customer service. We are looking for a leader who takes ownership, leads by example, and ensures our products are delivered safely, efficiently, and on time.

If you have a background in logistics, inventory management, loading operations, and team leadership, we'd love to hear from you.

ABC Boat Docks, LLC is an Equal Opportunity Employer.