Front Desk Clerk - Natchez Grand Hotel

Job Description

Job Description

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Qualifications/Education/Skills :

• High School diploma or equivalent.
• Previous cash handling and customer service experience required.
• Previous tourism/hospitality experience preferred.
• Excellent written and verbal communication skills.
• Excellent customer service skills.
• Basic arithmetic skills.
• Basic computer skills.
• Professional dress and demeanor

Job Purpose :

• To greet, register, and assign rooms to guests.
• To provide excellent customer service.

Essential Functions :

• Greeting, registering, and assigning rooms to guests.
• Keeping accurate records of room availability and guest accounts.
• Taking accurate messages.
• Making and confirming reservations.
• Providing information to guests about Natchez and other services.
• Assisting guests in securing their valuables.
• Posting additional charges to guests’ bills.
• Maintaining a balanced cash drawer.

Work Environment :

• Inside office setting, air-conditioned and brightly lit.

 

**It is not our practice to ask for personal information prior to our on-boarding process. We conduct in-person interviews with all of our candidates. Should you ever be asked to give out any of your personal information, please contact our Human Resources Department. **