Web Operations Manager

About Vasion For more than a decade, Vasion has been helping companies simplify their print infrastructure, automate business processes, and integrate their technology in a more secure environment. Our mission, to make digital transformation attainable for everyone, drives a culture of innovation and exploration. We have one simple goal: help organizations simplify processes through automation and integration. So we created simple, cost-effective, and easy-to-implement digital tools that work together, removing bottlenecks and improving efficiency. And we're always on the lookout for new people who can help us innovate, grow, and reach our goal. About The Role This role is remote, or hybrid for candidates within commuting distance of one of our offices in St. George or Lehi, UT. Reporting to the Director, Digital Marketing, the Web Operations Manager is the operational engine of Vasion's web team - the person who turns business requests into shipped pages and the person who keeps the team's delivery rhythm on track. This role owns Vasion's CMS day to day: building and editing pages and landing pages using existing components and templates, and knowing when a request can be handled directly versus when it needs to be scoped and handed to a developer or designer. This role also runs the team's operating cadence - standups, sprint planning, prioritization, and retros - and is the first stop for any stakeholder across Marketing who needs something from the web team. A big part of the job is translating a business ask ("we need a new campaign page", "this section needs to change") into a clear, actionable requirement someone can actually execute against, then following it through to done. Daily partners include web developers, UX/UI designers, the Head of Search and AI Visibility, content, customer marketing, growth marketing, and regional marketing managers. What you'll doCMS Management and Page Execution Build, edit, and publish webpages and landing pages directly in the CMS, using existing components and templates, based on business requests from across Marketing and the broader business Own the intake process for web requests: gather requirements, ask clarifying questions, and turn an ambiguous business ask into a clear, actionable spec Determine the right path for each request - execute it directly when it's within scope, or scope it and hand it to the right teammate (developer, UX/UI designer, etc.) when it requires new components or dev work Maintain governance over templates, components, and design-system usage across the site so pages stay consistent as more people request changes Handle redirect management, URL governance, and the ongoing consolidation of Vasion's multi-brand web footprint Monitor Core Web Vitals, site speed, uptime, and overall page performance, and flag/triage issues as they come up Ensure pages meet accessibility standards (WCAG 2.2 Level AA, WCAG 2.1 AA minimum), conducting basic accessibility checks and coordinating remediation with developers when issues are found Team Operations and Delivery Run web team standups, sprint planning, prioritization meetings, and retros Build and maintain the roadmap for Vasion's web and digital properties, and own sprint health (committed-work completion, blocker resolution, cycle time) Serve as the first point of contact for any stakeholder engaging the web team - triage inbound requests and turn them into scoped roadmap items Coordinate QA, cross-browser testing, regression testing, and releases with the development team Support localization and multi-region site execution in partnership with content and regional marketing teams Search and Conversion Execution Implement technical SEO and AEO/GEO content structuring on #J-18808-Ljbffr