North Club Server (Part-Time)

North Club Server

Trail Drive Management Corp. – Dickies Arena of Fort Worth, TX

Job Summary:

Trail Drive Management Corp (TDMC) is looking for a part-time North Club Server. This position is responsible for delivering exceptional hospitality and promoting positive guest interactions while serving guests in a friendly and efficient manner.

Essential Job Functions:

• Respond to guests' needs and requests
• Have complete knowledge of all menu items, production specs, ingredients, cooking times, and presentation
• Have a complete knowledge of available beer, wine, and cocktails
• Show knowledge of arena FAQs, including event, parking, and ticketing information.
• Deliver professional, courteous, and efficient service to guests
• Thoroughly complete all station set-up and breakdown responsibilities
• Present guests with a check and settle payment promptly
• Understand responsible alcohol service, sanitation, and food safety
• Adhere to all cash handling standards
• Performs other duties as assigned.

Qualifications:

• Must be a minimum of 18 years of age.
• 1-2 years' experience as a server in up-scale restaurant strongly preferred
• Previous arena experience preferred but not required
• Strong attention to detail and proven customer service skills
• Exceptional organization and prioritization
• Possess excellent written and verbal communication skills
• Works well with others; establishes and maintains effective relationships with fellow workers and supervisors
• Ability to work a flexible schedule including – nights, weekends, and holidays.
• Able to communicate effectively with management, guests, and team members.
• Ability to handle multiple tasks in a fast-paced, high-energy environment.

Working Conditions:

• Employees will work in an environment with fluctuating temperatures.
• Employees must have the ability to lift, push, and pull up to 40 lbs.
• Employees will regularly spend their shift standing/walking, traveling stairs, with limited to no sitting.
• Employees may be exposed to high noise levels and/or fluctuating lights in event settings.
• Employees may be exposed to sharp objects, machines with moving parts, heat from ovens, burners, steam, trays, etc.
• Employees must have the ability to reach, lift, and bend to perform job duties throughout the shift.

Other Duties:

• This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Duties, responsibilities, and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.